Right, keep that running for 30 years with no support. On Oct 17, 2017 1:36 PM, "Matt Hoppes" <[email protected]> wrote:
> Local install. > > On Oct 17, 2017, at 13:32, Josh Reynolds <[email protected]> wrote: > > Good luck with that. Any company could close up shop today, and if they > are bankrupt, they are bankrupt. > > On Oct 17, 2017 12:27 PM, "Matt Hoppes" <[email protected]> > wrote: > > It also means at any point they can just close up shop leaving my data and > my customer information high and dry with no recourse. > > On Oct 17, 2017, at 13:24, Josh Reynolds <[email protected]> wrote: > > They provide enough value to avoid locking you in a contract that would > otherwise retain your business when they don't continuously earn it. > > Others are NOT the same. > > On Oct 17, 2017 12:22 PM, "Matt Hoppes" <[email protected]> > wrote: > >> No contract? That's frankly beyond scary. >> >> On Oct 17, 2017, at 13:06, Adam Moffett <[email protected]> wrote: >> >> Sonar is strictly per user with no contract, so if you haven't migrated >> any users in yet then you pay the minimum.....which I think is $100/month. >> >> >> ------ Original Message ------ >> From: "Matt Hoppes" <[email protected]> >> To: [email protected] >> Sent: 10/17/2017 9:16:46 AM >> Subject: Re: [AFMUG] Sonar >> >> Fail. >> >> On Oct 17, 2017, at 08:54, Lewis Bergman <[email protected]> wrote: >> >> Many of them start charging you regardless if you are on their system >> yet. Once you sign the contract, you start paying. >> >> On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson <[email protected]> wrote: >> >>> I can understand this if the product in question is purchased/licensed >>> for a one-time upfront fee. However, if you have a SaaS model with >>> recurring revenues, it seems like it would be in your best interest to help >>> the customer move existing data over to your product cost-free, and >>> thus get them to be a paying customer ASAP. >>> >>> >>> -- Nathan >>> ------------------------------ >>> *From:* Af <[email protected]> on behalf of Lewis Bergman < >>> [email protected]> >>> *Sent:* Monday, October 16, 2017 3:36 PM >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] Sonar >>> >>> Yea, this seems to be a common practice in the software industry. What >>> they all should really say is that they help you convert. I am going >>> through this with ECi at the moment. We paid several thousand for them to >>> convert our database. What it really was was a half hearted gesture at >>> putting the DB into an excel spreadsheet that they spent zero time checking >>> for sanity. They expect us to do all that. >>> >>> It seems that most software companies expect their customers to have a >>> whole team of people doing what seems to be the software companies job. Not >>> saying Sonar fits the description, just that that seems to be the rule not >>> the exception. >>> >>> On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson <[email protected]> >>> wrote: >>> >>>> Taking forever to migrate from Platypus to Sonar. >>>> >>>> I was told conversion was free, but they didn't tell me I had to do all >>>> my own conversion from Plat to Sonar, so in my mind that's not free. >>>> >>>> I paid Spender Lambert to move some initial data to their format, but >>>> I've been on a hold with Sonar since last month. >>>> >>>> Super excited to get going with a 'modern' billing system, but so far >>>> the process has been a total snoozer. >>>> >>>> >>>> >
