Ha...reminds me of Hyperlink in the 90s..we ordered a custom designed 5 watt amp for WaveLAN 900MHz 85 mile link in Hermosillo area... paid with Amex and no amp for almost a month... Matt ,my salesman, called to tell me Peter had used payment to make payroll and had to wait to get more sales to order parts for this amp. A phone call from Peter would have made all the difference...I never bought Hyperlink products ever again. We almost lost the project due to delay...it was for Brandy Presidente owners hunting ranch in mountains...
On Nov 9, 2017 11:10 AM, "Sterling Jacobson" <[email protected]> wrote: Similar case with me which I kind of already pointed out. They couldn’t figure out a BGP issue and wanted to virtualize and put in a lab and spend hours on top of hours analyzing. I stopped them right there and said no thanks to that. Then I called Dennis and he took a few minutes, found out it likely wasn’t my problem, and worked with my upstream provider to fix it. And it was fixed after some emails back and forth between all of us. I asked IPArchitechs to refund me since they had charged me hundreds of dollars to get nowhere. One of their sales guys made out a personal check to me for some reason, claiming his reputation was on the line or something like that. I think it was a shady play at emotions, but I don’t have many emotions, so it didn’t work with me, lol! I took whatever little money they could refund me, however they wanted to refund and ‘play’ that. Then they gave me credit which I still have, to use. Likely I’ll not be doing BGP stuff with them, but maybe they will do something more benign, like standard server work. *From:* Af [mailto:[email protected]] *On Behalf Of * [email protected] *Sent:* Thursday, November 9, 2017 10:01 AM *To:* [email protected] *Subject:* Re: [AFMUG] IPArchitechs We used them once and we weren't happy. I wanted to give them a try to see how they compared to others. What I thought was a simple BGP issue that could have been handled with a 15-30 minute phone call ended up taking over two weeks. They "needed" to get our router configs and virtualize them in their network. Then figure out which interfaces were backhaul links, etc. They then came up with a crazy network design that, to me, made no sense. After them burning a lot of hours on that, a simple call at the end of that process amounted to just creating a single EoIP tunnel to fix the issue. So my thought is they want to burn hours whenever they can. On Thu, Nov 9, 2017 at 10:04 AM, Paul McCall <[email protected]> wrote: So, IPArchitechs.... is there a current consensus on whether they are worth investing time with? We are looking to layer BGP within (or upon) our OSPF network to better control traffic between towers, subnets, etc. IPA talked a good game, but we didn't roll out with them. Any thoughts? Paul -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Dennis Burgess Sent: Tuesday, August 8, 2017 1:47 PM To: [email protected] Subject: Re: [AFMUG] IPArchitechs We are always here :) Dennis Burgess - Network Solution Engineer - Consultant MikroTik Certified Trainer/Consultant - MTCNA, MTCRE, MTCWE, MTCTCE, MTCINE For Wireless Hardware/Routers visit www.linktechs.net Radio Frequency Coverages: www.towercoverage.com Office: 314-735-0270 E-Mail: [email protected] -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Sterling Jacobson Sent: Tuesday, August 8, 2017 12:45 PM To: '[email protected]' <[email protected]> Subject: [AFMUG] IPArchitechs That company was a bust. So I'm looking again for a professional team/company that can professionally handle my network contracting needs in a reasonable time frame. Dennis, I'll be asking for your help again in the meantime as soon as I get refunded from IPArchitechs.
