Followed by Major Kong riding the Bomb in....
On 01/21/2018 08:21 AM, Chuck McCown wrote:
Never considered the idea of giving the customers a good self support
tool. That is an astoundingly good idea.
https://www.youtube.com/watch?v=zZct-itCwPE
*From:* Jeremy
*Sent:* Sunday, January 21, 2018 9:16 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] OT tech wiki
MindTouch (Deki) Wiki? They have it in a ready-to-go linux turnkey distro.
On Sun, Jan 21, 2018 at 8:02 AM, Josh Baird <[email protected]> wrote:
Well then you may like Confluence - especially with the Gliffy
plugin which is awesome for diagrams!
On Sat, Jan 20, 2018 at 7:42 PM, Adam Moffett <[email protected]>
wrote:
My complaint with a wiki was that it was very clunky to add
non-text content. I like to use a lot of diagrams and photos.
Might give this One Note thing a spin.
------ Original Message ------
From: "Eric Kuhnke" <[email protected]>
To: [email protected]
Sent: 1/20/2018 12:49:45 PM
Subject: Re: [AFMUG] OT tech wiki
I can't say who, but one of the largest last-mile ISPs on the
entire west coast (WA/OR/CA) uses mediawiki for nearly 100% of
their internal documentation. Organized per POP.
On Sat, Jan 20, 2018 at 9:44 AM, <[email protected]> wrote:
Yeah, I think mediawiki is the way to go. I started down
that path once but not being well versed in Linux I
stopped. We can get that implemented.
I just hate losing corporate/institutional memory every
time a tech decides to go to college or go to work for
Google/Ebay/Adobe... (we ain’t called Silicon Slopes for
nuthing)
*From:* Eric Kuhnke
*Sent:* Saturday, January 20, 2018 10:41 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] OT tech wiki
My objection is not about the cost, which is nominal, but
about the principle of going down the path of what can
become a business-critical function offloaded to a third
party, where you don't have full access to your own
database/back-end.
On Sat, Jan 20, 2018 at 9:35 AM, Josh Baird
<[email protected]> wrote:
Confluence is only $10 for 10 users. That’s my
recommendation.
On Jan 20, 2018, at 12:26 PM, Eric Kuhnke
<[email protected]> wrote:
Full mediawiki, the same software that runs the
backend of wikipedia. If you are not a competent
Linux sysadmin, you are going to want to get one to
set it up and maintain it. It's vastly more powerful
and extensible than a medium sized ISP could ever
need. I predict we will see people here recommend
Confluence and other commercial solutions, but in my
opinion all proper wiki software for serious use
should be composed of 100% BSD, GPL and Apache
licensed software.
On Sat, Jan 20, 2018 at 9:16 AM, <[email protected]> wrote:
I want it to be in wiki format. An ongoing
knowledge base. We had one at a former company
and it was great. But I was not the one that
installed it so I don’t know what is involved in
that.
*From:* Steve Jones
*Sent:* Saturday, January 20, 2018 10:14 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] OT tech wiki
if its not public, i use OneNote
its not in the wiki format but it logs changes,
logs who made changes and allows multiuser access
On Sat, Jan 20, 2018 at 11:06 AM,
<[email protected]> wrote:
What is the most pain free way to create a wiki?
