If you answer calls and return voicemails after hours you set expectation that you always will … so if those calls are important enough (and only you would know) then why not offer extended hours instead? What I’m suggesting is sticking to published business hours and/or adjusting them to meet your customers needs.
> On Apr 25, 2018, at 7:39 PM, Matt <[email protected]> wrote: > > How or what do you pay an employee to either answer phone calls or > return voicemails after hours or on weekends?
