The techs at GTC sound like they are dead and could care less about the customer in my humble opinion. At least the techs at server plus seem like they are wanting to be engaged with the customer
> On Apr 27, 2018, at 12:39, Jeremy <[email protected]> wrote: > > GTC is an alternative. That is who we use. > >> On Wed, Apr 25, 2018 at 9:41 PM, Steve Jones <[email protected]> >> wrote: >> Odd your customers never have questions unrelated to your service hoppes. >> >> Anyhow in real life, what alternatives are there to serverplus that are >> similar in scope and cost? Funny this thread showed up considering was >> coming here to ask the specific question. >> >> OP, if youre looking for some input on certain outsourced callcenter, i have >> some offlist advice. >> >> >>> On Wed, Apr 25, 2018, 7:21 PM Matt Hoppes >>> <[email protected]> wrote: >>> We don’t. We keep the network and customers running well enough there >>> really aren’t many support calls in general - let alone at night. >>> >>> > On Apr 25, 2018, at 19:39, Matt <[email protected]> wrote: >>> > >>> > How or what do you pay an employee to either answer phone calls or >>> > return voicemails after hours or on weekends? >
