I too had a similar transaction with my HDFC creditcard on 3rd of September for rs. 800 on netflix. I was adviced to block my card and then after a few days asked to contact the netflix customer care. On reporting the unauthorised transaction using my credit card on their site, the transaction was reversed by netflix and I was assured that the amount will be credited back to my account in 3 to 5 business days. The amount was duly credited which is also reflected in my this month's statement.
On 10/23/17, Vedprakash via Ai <ai@accessindia.inclusivehabitat.in> wrote: > In this case, ask the customer care to initiate a complaint for > unauthorized > transaction on your card. Money was claimed by the merchants is not > important. The important thing is that somebody has illegally used your > card > which need to be taken up. > Generally, the Banks are reluctant to initiate a complaint and try to > resolve the matter on the basis that you did not suffer a loss. > For the time being block international transactions facility and insist > that > the case be investigated and appropriate action be taken by the credit card > enterprise. > > > -----Original Message----- > From: Ai [mailto:ai-boun...@accessindia.inclusivehabitat.in] On Behalf Of > Vikas Kapoor via Ai > Sent: Monday, October 23, 2017 3:35 PM > To: Access India <ai@accessindia.inclusivehabitat.in> > Cc: Vikas Kapoor <dl.vi...@gmail.com> > Subject: [Ai] Fraudulent Transactions on Credit Card > > Folks, yesterday morning, when I got up early in the morning, I was jolted > to have seen as many as 8 messages in my text message inbox regarding > multiple transactions having taken place using my credit card totaling > nearly to Rs.35000 in smaller transactions. Most of them appeared to have > taken place on netflix.com and on some other malls based in the United > States. All such transactions happened within a span of just 2 minutes. > Upon > registering a complaint by sending a detailed mail to the head office of > Corporation Bank at Mangalore, they replied back that although the > transactions have taken place, the money under those transactions have not > yet been claimed by the merchants. If the money is not claimed by the > merchants in the next 30 days, it would automatically be nullified. > However, > they said that they cannot raise any claim of chargeback unless the money > has been claimed. Since there are lots of bankers on this list, I just > would > like to know the implications of those transactions that have taken place. > My contention is that when I've already brought this to their notice, > shouldn't it be the duty of the staff to initiate the actions on their > part? > Why are they waiting for the merchants first to claim the money and once > the > merchants claimed, what is going to be the end result of this? > Thanks. > Vikas Kapoor, > Mobile: (+91) 9891098137, 9013354994 > Skype Id: dl_vikas > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://accessindia.inclusivehabitat.in/pipermail/ai/attachments/20171023/1f > f1c416/attachment.html> > Celebrating International sight day Oct. 12 and World White Cane day Oct 15 > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > To check if the post reached the list or to search for old posting, reach: > https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.htm > l > _______________________________________________ > > > Ai mailing list > Ai@accessindia.inclusivehabitat.in > http://accessindia.inclusivehabitat.in/mailman/listinfo/ai > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > To check if the post reached the list or to search for old posting, reach: > https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html > _______________________________________________ > > > Ai mailing list > Ai@accessindia.inclusivehabitat.in > http://accessindia.inclusivehabitat.in/mailman/listinfo/ai > Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. To check if the post reached the list or to search for old posting, reach: https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html _______________________________________________ Ai mailing list Ai@accessindia.inclusivehabitat.in http://accessindia.inclusivehabitat.in/mailman/listinfo/ai
