According the RBI guidelines, unless and until, the amount is not claimed by
the merchant, no such request can be accepted. You need not to worry, in
such cases, the bank is fully responsible.
----- Original Message -----
From: "Vikas Kapoor via Ai" <ai@accessindia.inclusivehabitat.in>
To: "Access India" <ai@accessindia.inclusivehabitat.in>
Cc: "Vikas Kapoor" <dl.vi...@gmail.com>
Sent: Monday, October 23, 2017 03:35 PM
Subject: [Ai] Fraudulent Transactions on Credit Card
Folks, yesterday morning, when I got up early in the morning, I was jolted
to have seen as many as 8 messages in my text message inbox regarding
multiple transactions having taken place using my credit card totaling
nearly to Rs.35000 in smaller transactions. Most of them appeared to have
taken place on netflix.com and on some other malls based in the United
States. All such transactions happened within a span of just 2 minutes.
Upon registering a complaint by sending a detailed mail to the head office
of Corporation Bank at Mangalore, they replied back that although the
transactions have taken place, the money under those transactions have not
yet been claimed by the merchants. If the money is not claimed by the
merchants in the next 30 days, it would automatically be nullified.
However, they said that they cannot raise any claim of chargeback unless
the money has been claimed. Since there are lots of bankers on this list,
I just would like to know the implications of those
transactions that have taken place. My contention is that when I've
already brought this to their notice, shouldn't it be the duty of the
staff to initiate the actions on their part? Why are they waiting for the
merchants first to claim the money and once the merchants claimed, what is
going to be the end result of this?
Thanks.
Vikas Kapoor,
Mobile: (+91) 9891098137, 9013354994
Skype Id: dl_vikas
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Disclaimer:
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through this mailing list..
To check if the post reached the list or to search for old posting, reach:
https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html
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