uname -r returns 4.4.0.-53-generic on both the working system (SD4 Serena)
and the non-working system (SDA2 Sylvia), so I don't see how changing the
kernel will help.
lshw on (SDA2 Sylvia - no sound) has this to say about sound:
*-multimedia *UNCLAIMED*
description: Audio device
product: 6 Series/C200 Series Chipset Family High Definition
Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: latency=0
resources: memory:f7d00000-f7d03fff
lshw on (SDA4 Serena - yes sound) has this to say about sound:
*-multimedia
description: Audio device
product: 6 Series/C200 Series Chipset Family High Definition
Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: *bus_master* cap_list
configuration: *driver=snd_hda_intel* latency=0
resources: *irq:28 *memory:f7d00000-f7d03fff
Differences are *BOLD*
On Tue, Apr 10, 2018 at 10:17 AM, Paul Menzel <pmen...@molgen.mpg.de> wrote:
> Dear Chuck,
>
>
> Please always include the list in your replies.
>
>
> On 04/10/18 19:07, Chuck Pergiel wrote:
>
>> Two files, one from Serena on SDA4 (alsa-info.txt.jfxzBmEr4z) (sound works
>> here)
>> and one from Sylvia on SDA2 (alsa-info.txt.Atoe6woJ8h) (no sound)
>>
>
> You are using the Linux 4.4 LTS series. Probably your problem is fixed in
> the current Linux kernel 4.16.1, and the fix wasn’t backported yet.
>
> I do not know, if there are such packages for Linux Mint. Maybe something
> similar to [1] can be done for Linux 4.16.
>
> The other two options are to build the Linux kernel yourself – `make
> bindeb-pkg` in Linux’ source directory – (only doing this for ALSA is
> possible too, but more involved), or to try some live system with a current
> Linux kernel.
>
>
> Kind regards,
>
> Paul
>
>
> [1] https://mintguide.org/system/854-install-linux-kernel-4-15-s
> table-on-linux-mint.html
>
>
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