I gave up on trying to get sound to work 18.3 and have gone back to 18.1
(download iso file, burn DVD, boot and reinstall).

On Fri, Apr 13, 2018 at 2:12 PM, Chuck Pergiel <chuck.perg...@gmail.com>
wrote:

> I run Linux Mint on my personal computer.
> There are two bootable partitions on the hard disk.
> SDA2 boots Sylvia, the current version. NO SOUND HERE.
> SDA4 boots Serena, an older version. Sound works fine here.
>
> Looking for differences between the two systems I found this (differences
> are in *BOLD*):
>
> SDA2 Sylvia (NO SOUND)
>     c@c-HP-Compaq-Pro-4300-SFF-PC ~ $ sudo lspci -v > dummy.txt
>     [sudo] password for c:
>  *   lspci: Unable to load libkmod resources: error -12*
>
> From dummy.txt:
>     00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset
> Family High Definition Audio Controller (rev 05)
>     DeviceName:  Onboard AUDIO
>     Subsystem: Hewlett-Packard Company 6 Series/C200 Series Chipset Family
> High Definition Audio Controller
>     Flags: fast devsel, *IRQ 5*
>     Memory at f7d00000 (64-bit, non-prefetchable) *[disabled]* [size=16K]
>     Capabilities: [50] Power Management version 2
>     Capabilities: [60] MSI: *Enable-* Count=1/1 Maskable- 64bit+
>     Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
>     Capabilities: [100] Virtual Channel
>     Capabilities: [130] Root Complex Link
>
>     c@c-HP-Compaq-Pro-4300-SFF-PC ~ $ aplay --list-devices
> *    aplay: device_list:268: no soundcards found...*
>
>
> SDA4 Serena (YES SOUND)
>     c@c-HP-Compaq-Pro-4300-SFF-PC ~ $ sudo lspci -v > dummy.txt
>     [sudo] password for c:
>
> From dummy.txt:
>     00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset
> Family High Definition Audio Controller (rev 05)
>     DeviceName:  Onboard AUDIO
>     Subsystem: Hewlett-Packard Company 6 Series/C200 Series Chipset Family
> High Definition Audio Controller
>     Flags: *bus master, *fast devsel, *latency 0, IRQ 28*
> *     Memory at f7d00000 (64-bit, non-prefetchable) [size=16K]*
>     Capabilities: [50] Power Management version 2
>     Capabilities: [60] MSI: *Enable+* Count=1/1 Maskable- 64bit+
>     Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
>     Capabilities: [100] Virtual Channel
>     Capabilities: [130] Root Complex Link
> *     Kernel driver in use: snd_hda_intel*
> *     Kernel modules: snd_hda_intel*
>
>     c@c-HP-Compaq-Pro-4300-SFF-PC ~ $ aplay --list-devices
> *    **** List of PLAYBACK Hardware Devices *****
> *    card 0: PCH [HDA Intel PCH], device 0: ALC221 Analog [ALC221 Analog]*
> *      Subdevices: 0/1*
> *      Subdevice #0: subdevice #0*
>
>
>
> On Fri, Apr 13, 2018 at 12:47 PM, Chuck Pergiel <chuck.perg...@gmail.com>
> wrote:
>
>> Any more ideas?
>>
>> On Wed, Apr 11, 2018 at 11:15 PM, Chuck Pergiel <chuck.perg...@gmail.com>
>> wrote:
>>
>>> uname -r returns 4.4.0.-53-generic on both the working system (SD4
>>> Serena) and the non-working system (SDA2 Sylvia), so I don't see how
>>> changing the kernel will help.
>>>
>>> lshw on (SDA2 Sylvia - no sound) has this to say about sound:
>>>         *-multimedia *UNCLAIMED*
>>>              description: Audio device
>>>              product: 6 Series/C200 Series Chipset Family High
>>> Definition Audio Controller
>>>              vendor: Intel Corporation
>>>              physical id: 1b
>>>              bus info: pci@0000:00:1b.0
>>>              version: 05
>>>              width: 64 bits
>>>              clock: 33MHz
>>>              capabilities: cap_list
>>>              configuration: latency=0
>>>              resources: memory:f7d00000-f7d03fff
>>>
>>> lshw on (SDA4 Serena - yes sound) has this to say about sound:
>>>         *-multimedia
>>>              description: Audio device
>>>              product: 6 Series/C200 Series Chipset Family High
>>> Definition Audio Controller
>>>              vendor: Intel Corporation
>>>              physical id: 1b
>>>              bus info: pci@0000:00:1b.0
>>>              version: 05
>>>              width: 64 bits
>>>              clock: 33MHz
>>>              capabilities: *bus_master* cap_list
>>>              configuration: *driver=snd_hda_intel* latency=0
>>>              resources: *irq:28 *memory:f7d00000-f7d03fff
>>>
>>> Differences are *BOLD*
>>>
>>>
>>> On Tue, Apr 10, 2018 at 10:17 AM, Paul Menzel <pmen...@molgen.mpg.de>
>>> wrote:
>>>
>>>> Dear Chuck,
>>>>
>>>>
>>>> Please always include the list in your replies.
>>>>
>>>>
>>>> On 04/10/18 19:07, Chuck Pergiel wrote:
>>>>
>>>>> Two files, one from Serena on SDA4 (alsa-info.txt.jfxzBmEr4z) (sound
>>>>> works
>>>>> here)
>>>>>         and one from Sylvia on SDA2 (alsa-info.txt.Atoe6woJ8h) (no
>>>>> sound)
>>>>>
>>>>
>>>> You are using the Linux 4.4 LTS series. Probably your problem is fixed
>>>> in the current Linux kernel 4.16.1, and the fix wasn’t backported yet.
>>>>
>>>> I do not know, if there are such packages for Linux Mint. Maybe
>>>> something similar to [1] can be done for Linux 4.16.
>>>>
>>>> The other two options are to build the Linux kernel yourself – `make
>>>> bindeb-pkg` in Linux’ source directory – (only doing this for ALSA is
>>>> possible too, but more involved), or to try some live system with a current
>>>> Linux kernel.
>>>>
>>>>
>>>> Kind regards,
>>>>
>>>> Paul
>>>>
>>>>
>>>> [1] https://mintguide.org/system/854-install-linux-kernel-4-15-s
>>>> table-on-linux-mint.html
>>>>
>>>>
>>>
>>
>
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