I mailed Lee from Leeware : > My mail : Hi, I am part of the aMSN project and we are actually seeking for a hosting servie... We would be interested to rent a VPS300 server but before, we have some questions about how it works... First, it's not clear if we can reboot remotely our server if it hanged.... Have we to send you an email to let you reboot the server or can we do that remotely through a management console ? Second, I saw on webhostingtalk.com that you are alone in your company... So if you have any trouble who will do the support ? Especially if we need to reboot our server because it hanged.... Thanks in advance for your replies... Philippe Valembois
> His mail : #1. Your server will appear to you like a dedicated server. Therefore, you will not be able to control it remotely. #2. If you are thinking about debian then you should be aware that our images do not support IPTABLES if you need it you should choose SUSE10 under XEN. I do fully support debian on other virtualization technologies. However. those other technologies while flexible will cost you in terms of performance. If you need near realtime performance then XEN is the way to go. #3. As stated in my TOS/AUP each customer is promised a response within 24 hours. However, I monitor this email account actively up to 16 hours a day. Which means that the longest you will wait for a response is usually 15 minutes - 6 hours. I have to sleep sometimes. I just happend to be up now because I had a lot of orders to complete. Furthermore, I provide unmanaged services. I have been fortunate enough to build a business that not only stable but where people don't bother much with mundane requests. I get a few reboot requests per month but that's usually, from a) newbies that lock themselves out or try to repartition there systems (The remedy in the later case being a full reinstall. b) Peoples who servers run out of resources and stop responding due to buggy software. However, those are rare. The rest of the support issues are related to RDNS or for information on how to do stuff. But again rare. Hope this helps and good luck. Phil P.S. I mailed him about the firewall thing as I don't think it is clear... So I will post here his reply as soon he replies PPS I didn't sent this mail as soon as I received him... I sent my mail Sun, 8 Oct 2006 09:49:21 UTC I received his reply Sun, 8 Oct 2006 10:25:06 UTC -> It was 5:00 when he sent the mail... Le Monday 09 October 2006 08:51, Youness Alaoui a écrit : > Just reminding everyone that if noone disagrees or proposes something else, > we will sign up with Webintelects... > YOU HAVE ONLY 24 HOURS LEFT TO ANSWER... > > KaKaRoTo > > On Sun, Oct 08, 2006 at 12:22:21AM +0200, Philippe Valembois - Phil wrote: > > Well, > > after a great chat with Youness we conclude that Webintellecs complies > > perfectly with our requirements so after the examination of money we have > > received for 4 days we think we can afford renting a VPS at Webintellecs > > for 40$/mo > > We think to buy a domain name like amsn.* to not rely on SF for > > redirection... So if someone has anything to say he can say it up to > > Monday evening (UTC-4 or EST) > > Phil > > > > > > ------------------------------------------------------------------------- > > Take Surveys. Earn Cash. Influence the Future of IT > > Join SourceForge.net's Techsay panel and you'll get the chance to share > > your opinions on IT & business topics through brief surveys -- and earn > > cash > > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > > _______________________________________________ > > Amsn-devel mailing list > > Amsn-devel@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/amsn-devel > > ------------------------------------------------------------------------- > Take Surveys. Earn Cash. Influence the Future of IT > Join SourceForge.net's Techsay panel and you'll get the chance to share > your opinions on IT & business topics through brief surveys -- and earn > cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > _______________________________________________ > Amsn-devel mailing list > Amsn-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/amsn-devel ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys -- and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Amsn-devel mailing list Amsn-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/amsn-devel
