Lee's reply about the firewall :
I have a couple environments that will support debian with IP tables but
 there is a performance overhead associated with it so depending on how you
 intend to use the system that's something to keep in mind.
Phil

Le Monday 09 October 2006 18:13, Philippe Valembois - Phil a écrit :
> I mailed Lee from Leeware :
> > My mail :
>
> Hi,
> I am part of the aMSN project and we are actually seeking for a hosting
> servie...
> We would be interested to rent a VPS300 server but before, we have some
> questions about how it works...
> First, it's not clear if we can reboot remotely our server if it hanged....
> Have we to send you an email to let you reboot the server or can we do that
> remotely through a management console ?
> Second, I saw on webhostingtalk.com that you are alone in your company...
> So if you have any trouble who will do the support ? Especially if we need
> to reboot our server because it hanged....
> Thanks in advance for your replies...
> Philippe Valembois
>
> > His mail :
>
> #1.  Your server will appear to you like a dedicated server.  Therefore,
> you will not be able to control it remotely.
>
> #2.  If you are thinking about debian then you should be aware that our
>  images do not support IPTABLES if you need it you should choose SUSE10
> under XEN. I do fully support debian on other virtualization technologies.
> However. those other technologies while flexible will cost you in terms of
> performance.  If you need near realtime performance then XEN is the way to
> go.
>
> #3. As stated in my TOS/AUP each customer is promised a response within 24
> hours.  However,  I monitor this email account actively up to 16 hours a
> day. Which means that the longest you will wait for a response is usually
> 15 minutes - 6 hours. I have to sleep sometimes.   I just happend to be up
> now because I had a lot of orders to complete.
>
> Furthermore, I provide unmanaged services. I have been fortunate enough to
> build a business that not only stable but where people don't bother much
> with mundane requests.
>
> I get a few reboot requests per month but that's usually, from
> a) newbies that lock themselves out or try to repartition there systems
> (The remedy in the later case being a full reinstall.
>
> b) Peoples who servers run out of resources and stop responding due to
> buggy software.
>
> However, those are rare.  The rest of the support issues are related to
> RDNS or for information on how to do stuff.  But again rare.
>
> Hope this helps and good luck.
>
> Phil
> P.S. I mailed him about the firewall thing as I don't think it is clear...
> So I will post here his reply as soon he replies
> PPS I didn't sent this mail as soon as I received him...
> I sent my mail Sun, 8 Oct 2006 09:49:21 UTC
> I received his reply Sun, 8 Oct 2006 10:25:06 UTC -> It was 5:00 when he
> sent the mail...
>
> Le Monday 09 October 2006 08:51, Youness Alaoui a écrit :
> > Just reminding everyone that if noone disagrees or proposes something
> > else, we will sign up with Webintelects...
> > YOU HAVE ONLY 24 HOURS LEFT TO ANSWER...
> >
> > KaKaRoTo
> >
> > On Sun, Oct 08, 2006 at 12:22:21AM +0200, Philippe Valembois - Phil wrote:
> > > Well,
> > > after a great chat with Youness we conclude that Webintellecs complies
> > > perfectly with our requirements so after the examination of money we
> > > have received for 4 days we think we can afford renting a VPS at
> > > Webintellecs for 40$/mo
> > > We think to buy a domain name like amsn.* to not rely on SF for
> > > redirection... So if someone has anything to say he can say it up to
> > > Monday evening (UTC-4 or EST)
> > > Phil
> > >
> > >
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