Thanks for sharing this, Asaf and Raul. The design research team is (obviously) onboard with this approach.
Related: here's a post on doing ethnographic work in a Wikipedia context, written for Medium by veteran Wikiresearcher Heather Ford: https://medium.com/ethnography-matters/what-does-it-mean-to-be-a-participant-observer-in-a-place-like-wikipedia-89d6727276ba#.8yo56x7gk Jonathan "I dearly miss my Nokia 925" Morgan On Wed, Jan 27, 2016 at 6:04 AM, Toby Negrin <[email protected]> wrote: > Hi Asaf -- > > Thanks for sharing this. It's a good article and there's a lot to agree > with. Certainly there's a clear need for both qualitative and quantitive > research and figuring out how to combine them is a worthwhile challenge. A > lot of modern productive development practices stress empathy, meeting > users where they are along with big data and we're certainly aspiring to > this level of work in the Reading team. > > Where I think the Foundation and the Movement struggle is on the > evaluation side and I don't think the article addresses this issue > particularly well. Measuring the impact of non-profit work has always been > challenging and will continue to be so. It's certainly true that the > emphasis on big data has been less helpful here. > > Finally, since I can't resist, Nokia failed because they didn't do > ethnographic research on their existing users in Europe and North America, > not potential users across the planet and missed the fact that people would > be thrilled to trade in their candy-bar phones for fancy iphones and > androids! > > -Toby > > On Wed, Jan 27, 2016 at 5:34 AM, Marcel Ruiz Forns <[email protected]> > wrote: > >> Awesome reading, I liked it a lot. >> Thanks! >> >> On Wed, Jan 27, 2016 at 9:34 AM, Asaf Bartov <[email protected]> >> wrote: >> >>> Estonian Wikipedian Raul Veede, User:Oop, asked to relay this link to >>> "the metrics people", so I am sending it here and to the Community >>> Engagement team at the Wikimedia Foundation. >>> >>> <http://goog_433392935> >>> >>> https://medium.com/ethnography-matters/why-big-data-needs-thick-data-b4b3e75e3d7#.xxhn4bpvc >>> >>> Cheers, >>> >>> A. >>> -- >>> Asaf Bartov >>> Wikimedia Foundation <http://www.wikimediafoundation.org> >>> >>> Imagine a world in which every single human being can freely share >>> in the sum of all knowledge. Help us make it a reality! >>> https://donate.wikimedia.org >>> >>> _______________________________________________ >>> Analytics mailing list >>> [email protected] >>> https://lists.wikimedia.org/mailman/listinfo/analytics >>> >>> >> >> >> -- >> *Marcel Ruiz Forns* >> Analytics Developer >> Wikimedia Foundation >> >> _______________________________________________ >> Analytics mailing list >> [email protected] >> https://lists.wikimedia.org/mailman/listinfo/analytics >> >> > > _______________________________________________ > Analytics mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/analytics > > -- Jonathan T. Morgan Senior Design Researcher Wikimedia Foundation User:Jmorgan (WMF) <https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF)>
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