While a fan of Jenna Lyons, thick data seems to have its limits
<http://www.nytimes.com/2015/06/11/business/j-crew-flounders-in-fashions-shifting-tides.html>.
 *(I haven't read the article in question.)

On Wed, Jan 27, 2016 at 12:41 PM, Jonathan Morgan <[email protected]>
wrote:

> Leila,
>
> I consider much of the research I do to be ethnographic* in nature. But
> like you, Leila, my background is in one of these new-fangled hybrid
> disciplines**, and quote-un-quote real social scientists might bristle when
> I claim that term.
>
> Abbey, Daisy, and Sherah are going to embark on a trip to Mexico next week
> for a Bona Fide *field study*. Don't get more ethnographic than that ;)
>
> Also, at least one of Wang's examples of "thick data" research looks an
> awful lot like a standard user study: *"One employee, Jenna Lyons was
> given the opportunity to implement iterative, experimental, and real-time
> testing of products with consumers. Her approach resonated with consumers,
> transforming Jcrew into a cult brand and tripling its revenues." *So the
> author of this article seems to be adopting a big tent definition of
> ethnography, that includes a lot of different qualitative research methods.
> Apparently you don't need to be stranded for months on the Trobriand
> Islands <https://en.wikipedia.org/wiki/Bronis%C5%82aw_Malinowski#Career>
> in order to be considered an ethnographer. Whew!
>
> Anyway, I'm sure I'm boring most of the people on this list by now, so
> I'll stop. If anyone's curious about how to do ethnographic research in an
> industry setting, I recommend *Practical Ethnography
> <http://www.practicalethnography.com/>*. If anyone wants to read a
> really, really interesting book by one of America's best ethnographers, I
> recommend *You Owe Yourself a Drunk: An Ethnography of Urban Nomads
> <https://www.waveland.com/browse.php?t=74>. *
>
> - J
>
> *disclosure: I'm not really interested in disputing/defining the
> boundaries of ethnography. I'll gladly leave that up to people who haven't
> (yet) escaped from academia
> **I got my degree in a department called "Human Centered Design &
> Engineering"... I'll leave it to the reader to decide whether that is an
> actual academic discipline, or simply word salad.
>
>
>
> On Wed, Jan 27, 2016 at 11:37 AM, Leila Zia <[email protected]> wrote:
>
>> Hi Asaf and Raul,
>>
>> The shorter version:
>> My background tells me that ethnographers bring a new perspective and
>> depth to many quantitative research endeavours. I am fully on board that
>> for some projects you cannot rely on quantitative analysis alone.
>>
>> The longer version:
>> As a researcher in the Foundation, I can share with you some of my
>> thoughts on the subject of what is called "thick data" in the article.
>>
>> * In the context of the article, thick data refers to ethnographic
>> studies, not necessarily other qualitative approaches for understanding
>> deeper. It's important to distinguish the two since although the Research
>> team does qualitative and quantitative research, none of that research that
>> I'm aware of at the moment involves ethnographic research.
>>
>> * Most of the people in the Research team that I have talked to value
>> ethnographic research.
>>
>> * Combining ethnographic and big data approaches is not a solved problem,
>> many acknowledge that it's an important one, but it's not solved. Quite a
>> few top tier academic institutions have acknowledged and are working on it.
>> The so called Social Computing programs are the children of this
>> acknowledgement. :-)
>> I got my PhD in a department called management science and engineering.
>> The department was created by combining three programs: Operations Research
>> (think applied math and more recently big data work), Organizational
>> Behavior (ethnographic studies and more), System Economics (or Economics of
>> Systems I believe). I experienced first-hand the challenges and
>> opportunities of increasing research interactions among these traditionally
>> separate programs/departments. We are making progress on this front, we are
>> not there yet, neither in academia nor in research institutions and
>> industry.
>>
>> * As Aaron and Jonathan have mentioned, the Research team values
>> qualitative and quantitative research. The most recent example of it may be 
>> the
>> research
>> <https://meta.wikimedia.org/wiki/Research:Characterizing_Wikipedia_Reader_Behaviour>
>> we have started to understand Wikipedia readers in fall 2015. That
>> research has not involved ethnographic research, however, it definitely has
>> involved and will continue to involve a mix of qualitative and quantitative
>> approaches.
>>
>> I hope this helps.
>>
>> And thanks again for starting this conversation. :-)
>>
>> Best,
>> Leila
>>
>> Leila Zia
>> Research Scientist
>> Wikimedia Foundation
>>
>> On Wed, Jan 27, 2016 at 12:34 AM, Asaf Bartov <[email protected]>
>> wrote:
>>
>>> Estonian Wikipedian Raul Veede, User:Oop, asked to relay this link to
>>> "the metrics people", so I am sending it here and to the Community
>>> Engagement team at the Wikimedia Foundation.
>>>
>>> <http://goog_433392935>
>>>
>>> https://medium.com/ethnography-matters/why-big-data-needs-thick-data-b4b3e75e3d7#.xxhn4bpvc
>>>
>>> Cheers,
>>>
>>>    A.
>>> --
>>>     Asaf Bartov
>>>     Wikimedia Foundation <http://www.wikimediafoundation.org>
>>>
>>> Imagine a world in which every single human being can freely share
>>> in the sum of all knowledge. Help us make it a reality!
>>> https://donate.wikimedia.org
>>>
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>>>
>>>
>>
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>>
>
>
> --
> Jonathan T. Morgan
> Senior Design Researcher
> Wikimedia Foundation
> User:Jmorgan (WMF) <https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF)>
>
>
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>
>


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