-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 8/18/10 17:55 , MapleWorks wrote: > I was wondering how people manage to find the best feedback on the > apps they create. We've developed an application as a test for the > Android platform but the community reviews on various sites are > not the most helpful. 'Bug with text but good everywhere else' > isn't the most detailed description of what's wrong and there is no > way to follow up with these anonymous reviewers. Do people look to > forums to post their app and get feedback or other methods? > > I don't want to post our actual app here in case it is not allowed > and I do not want this to come across as spam. > > > Thank you for any help. > Same frustration in my experience. I'm receiving very few meaningful comments related to bugs and most of them make me think that some user doesn't correctly figure out how to use the application (which is a usability bug, of course, but not having the possibility to contact them I can't know for sure). There's only a single bug that has been precisely reported. I've set up a Facebook page and a forum (not working yet, indeed), but they haven't been used yet - consider that I've almost 1000 downloads (+ 100 more in alternate markets). OTOH, I've gotten some extremely helpful feedback by 3/4 users that contacted me by email, making it possible for me to get back to them.
I've planned to add a specific form in the app itself for reporting bugs, maybe they will be more willing to use it. Also I'm considering to embed in the app a simple poll that could be periodically used to explicitly ask for feedback (and eventually prioritize new features). Anyway I'd be happy to hear from others with more experience in this field. - -- Fabrizio Giudici - Java Architect, Project Manager Tidalwave s.a.s. - "We make Java work. Everywhere." java.net/blog/fabriziogiudici - www.tidalwave.it/people [email protected] -----BEGIN PGP SIGNATURE----- Version: GnuPG/MacGPG2 v2.0.14 (Darwin) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAkxsRWQACgkQeDweFqgUGxcZUgCgjfngJ7k4JL1wTBVqWlJqEbu8 vI0AmwZnZql/GQpYyHa0MYG5yW8rY1LU =hdZH -----END PGP SIGNATURE----- -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
