You are, of course, correct. I just wanted to understand what is happening here so that I can determine whether it is my fault or not, and whether I am going to have others that have this problem. The reality is that for every person that takes the time to report a problem there are probably dozens (or hundreds?) who don't bother.
On Dec 5, 10:32 am, John Coryat <cor...@gmail.com> wrote: > You'll have to decide what level of support you want to offer. For me, once > I've determined it isn't a problem with the app, the user has to look > elsewhere for support. I can't help solve problems with the countless > versions of Android/carrier/manufacturer OS's and devices. I'd rather spend > my time staring off into empty space than do that. > > If you want to be 100% support for any problem a user encounters, that's > strictly up to you but if your app ever gets popular, then you'll be > swamped. Better to send them to Android support and let them deal with it. > > -John Coryat > > @martin - I pasted the text I send to users, it wasn't modified to fit the > poster's experience already. I have found this text to either solve all > these problems or send the user to a place where they should seek help. > That's why I posted it. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
