I did not ask key restoration. I can also pay for somebody to fix the situation manually. I did not say that is fault of google. I say it's absurd to lose customers in this way.
I did not even have a chance to speak with someone in the support. On Wednesday, August 1, 2012 2:26:31 PM UTC+2, Raghav Sood wrote: > > This is a good thing. If Google allowed such a key recovery system, > anybody could get your key easily and then make malicious apps that would > over write your on the users system. It is not Google's fault that you were > unable to maintain a backup of your key. > > Thanks > On Aug 1, 2012 5:49 PM, "Luigi Papino" <[email protected]> wrote: > >> I am in the same situation. >> There seems to be no solution to the problem. >> >> For me, if in the next few days I can not find a solution, I will not use >> more "Google Play". >> >> It 'simply inconceivable. There should be a procedure for the recovery of >> the situation. >> >> On Tuesday, June 19, 2012 10:05:39 PM UTC+2, Rashid wrote: >>> >>> Hi, >>> >>> We have been developing Android apps since a while now but unfortunately >>> *we lost our key store which was used to sign a previously uploaded apk*, >>> now we want to upload a new version of existing live app on Google play to >>> do so we need to sign new apk with different key store but Google Play will >>> not accept apk signed with different key store. >>> >>> Is there any way that we could upload new version of app with different >>> key store as we do not want to add separate new app asap for those user >>> which have already installed previous version and they deserve *to have >>> update existing app rather than purchasing brand new app again?* >>> >>> Also if not possible for above statement then: >>> Is there any way to get complete information of key store from >>> previously signed apk so that we could possibly get key store and use it to >>> upload new version of app? >>> >>> Android Support: Please answer on this situation as there could be some >>> way to upload apk with new version and signed with new key store. >>> >>> Thank You >>> >> -- >> You received this message because you are subscribed to the Google >> Groups "Android Developers" group. >> To post to this group, send email to [email protected] >> To unsubscribe from this group, send email to >> [email protected] >> For more options, visit this group at >> http://groups.google.com/group/android-developers?hl=en > > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
