2012/8/16 Ian Ni-Lewis <[email protected]> > Who did you contact at Google?
I don't personally know anyone at Google, and not sure if Google employees with G+ accounts would appreciate a random person trying to contact them. Sending support requests via Market support links has been almost useless in my experience. > You won't find any answers to Google Play account issues on the android-* > forums. That's funny. Google employees including yourself keep saying that, but shouldn't someone monitor this list for Market issues, since they do come up regularly? After all, apps developed with the Android SDK typically end up on Market. If not, is there an Android Market, erm, Play, Google Group or a similar place? If you know of one, and it's "official" in the sense that it's monitored by the people who actually are involved in Market (QA, developer advocates, etc.), would you please point it out? One such place used to be the Market help forums, however, last August developers were asked to stop posting there. Thanks, -- K > > > On Thursday, August 16, 2012 1:36:59 AM UTC-7, Kostya Vasilyev wrote: > >> Thanks for responding. >> >> I guess the failure rate is pretty low for this to be treated as a >> priority issue, although for those customers who are unlucky to run into >> this, the failure rate is exactly 100%. >> >> At least now I know I'm not hallucinating. >> >> -- K >> >> 2012/8/16 Pent <[email protected]> >> >>> My app only required a single positive response and then would never >>> query again. I had a few people every day with OK orders who couldn't >>> validate, starting around May I guess, as you say. I don't know what >>> the cause was. >>> >>> The only thing that helped was uninstall-reinstall. >>> >>> After giving Google a few months to fix it I gave up and removed the >>> LVL, I was just too embarrassed to ask brand new customers to >>> uninstall-reinstall anymore. >>> >>> Ideally the situation would have been: >>> >>> - see problem >>> - investigate >>> - report as much details as possible to Google >>> - wait for fix >>> >>> But since they don't respond to any messages about Market I didn't see >>> the point of wasting my time and increasing my blood pressure. >>> >>> Pent >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To post to this group, send email to android-d...@**googlegroups.com >>> >>> To unsubscribe from this group, send email to >>> android-developers+**[email protected] >>> For more options, visit this group at >>> http://groups.google.com/**group/android-developers?hl=en<http://groups.google.com/group/android-developers?hl=en> >>> >> >> -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
