2012/10/3 spocky12 <[email protected]> > I was about to post about the exact same problem when I saw this. Good > news is I'm not alone. Bad news is we don't have any kind of information > regarding this.
This is the best we have at this time, I believe: http://support.google.com/googleplay/android-developer/bin/static.py?hl=en&page=known_issues.cs >> Purchasing Issues Problems with in-app billing and licensing server We are aware the reports regarding in-app billing and Google licensing server (LVL) issues, and are working on resolving these problems. Please stay tuned and thank you for your patience. Report this issue << > My app uses in-app billing too. > > I used to have approximately 15% of canceled orders due to authorization > refused and about 0 to 1% of "others" each day. > Since last saturday, "authorization refused" didn't change but "others" is > now about 12% of my commands :( > > "Authorization refused" was not so problematic because it's often related > to bad account information. Most users usually corrected their account > information and managed to finalize the command. This is unfortunately not > true with "reason: other" as it seems that almost every user in that case > can't manage to buy the app, no matter how many tries they make. This means > I'm losing 12% of commands each day (hopefully users will try again in a > few hours/days and won't abandon). > > @Nathan : I can't confirm about the "0" account age and didn't find any > specific pattern. > > Can anybody confirm that removing/adding back the credit card is a > successful workaround ? > Since I was the one who mentioned that, I can confirm that sometimes it works and sometimes it doesn't, based on my limited interaction with users regarding failed orders (not everyone writes, and I usually set up a license in my own, back-up system, when Google's fails). Large scale, cloud-based computing sure is fun. Now imagine this in a different setting -- "Sorry Captain, the life support systems have shut down due to an unexpected thread deadlock". HAL 9000 wasn't malicious, just buggy. -- K -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
