On Thursday, August 22, 2013 12:57:08 PM UTC-7, TreKing wrote: > > > On Wed, Aug 21, 2013 at 6:09 PM, Nathan <[email protected]<javascript:> > > wrote: > >> What have you done and how well has it worked? > > > I have a help section on my site, with subpages corresponding to each > major feature in the app. Each activity also has its own page. In the app, > I have a utility class that adds a menu option to each activity that links > to its help page. >
In a fullscreen webview or the browser? Nothing fancy at all. It's there if the user wants it but does take > pressing the menu the button to find. > I've had questions that indicate, after months of use, certain users have never found the menu button. > I've had big ideas for an interactive help system that actually shows the > user what they're supposed to do, and how to do it, along with a feature > that would track what the user has or hasn't accessed and would to lead > them to find it, but that's on the farthest back burner I have. > That's my dream too, and it keeps popping up because, well, I am not convinced that it is not overkill. I realize I am at odds with the As for how well it's worked, I haven't really taken the time to gauge that. > Analytics show the help button only being pressed a handful of times a day, > on average, but I don't get a ton of support request with "how do I do X" > type questions, so I guess it's working well enough > Maybe that's actually my dream. Nathan -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
