I'd encourage developers who are having problems to upload to slideme.organd ask users to purchase from there. You also get to keep a lot more of the payout.
Shane On Sun, Feb 22, 2009 at 12:27 PM, Stoyan Damov <[email protected]>wrote: > > Ask the users to reinstall. This always works - for hanging downloads, > hanging installs, crashes on startup. > I don't know if a re-install equals uninstall, cancel, install though > - because if it does, you might quickly start losing money because of > the chargeback feeds, especially if your app is less than $3, which is > the chargeback fee. > > On Sun, Feb 22, 2009 at 9:49 PM, John Lauricella > <[email protected]> wrote: > > I have at least one complaint from purchasers of my app that when they > try > > to download an upgrade it just spins and spins and nothing happens. They > > said they even tried taking out the battery, etc, so they are trying > > everything they can think of... > > Why is this happening?? > > How can I help them? > > It is frustrating.... > > My app is now NOT copy protected, but it was at first. Can there be a > > problem with upgrading from a copy protected to a non-copy protected > app?? > > > > I am losing money on this already, and customers are obviously not happy. > > ANY COMMENT on this will help. > > Thanks, > > JL > > > > ________________________________ > > Access your email online and on the go with Windows Live Hotmail. Sign up > > today. > > > > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
