On Feb 22, 8:27 pm, Stoyan Damov <[email protected]> wrote:
> Ask the users to reinstall. This always works - for hanging downloads,
> hanging installs, crashes on startup.
> I don't know if a re-install equals uninstall, cancel, install though
> - because if it does, you might quickly start losing money because of
> the chargeback feeds, especially if your app is less than $3, which is
> the chargeback fee.

Have you actually had one of these chargeback fees? I've had many
canceled orders, but haven't had any fees as far as I can tell.

FWIW, when I get an e-mail about a failing upgrade I'm directing the
customer to an APK of the latest version that I'm hosting myself. That
seems to be working, although I don't know if it will cause problems
with getting further upgrades through the Market later.

--
Jon

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