Now I have to play a support person for Google Checkout too. I've got a customer who later cancelled his order and I got this message (via Google Checkout) from him a few minutes ago:
"Hello ..., <John Doe> has sent you the following message: Question regarding order #234230...: I requested a refund on this order and according to the status, my card shouldn't be charged. But on my bank account today it shows I was charged. Please have this fixed ASAP, Thank you. Order Details - <date time> Google Order #<...> Shipping Status Qty Item Price Cancelled Items 1 <software..> $<price> Tax (<state>) : $0.00 Total : $<price> Order cancelled - Your card was not charged" Does anybody know the link to Google Checkout help which explains why Google doesn't charge immediately (besides the 24/48 hour period) to allow the user to buy multiple items but charge him once to save on transaction fees, and presumably does that for cancelled orders. I'm pretty sure I read about this but my I'm extremely tired and can't find it. Thanks! Stoyan --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
