Eric,

I've just priced up a package of a $399 item weighing 1Kg from Googles 
US office (*Mountain view, 94043, U.S.A.) *to it's Sydney office  
(*Sydney, 2000, Australia) with FedEx using a scheduled pickup and I get 
107.88 USD as the cheapest price with $112.03 as their two day service, 
so the profit to brightstar is more like $50 USD which is still over the 
top in my view.

Al.
*
Eric wrote:
> Justin,
>
> If Google is not making money out of this, then your distribution
> partner must be making unreasonable profits out of all the poor
> developers.
> At the RRP US$399 price, there is already substantial margin and
> overcharging for the shipping is NOT acceptable.
> The current shipping tax fee, ex tax too high, for example, Australia
> have free entry of up to AU$1000 which means the shipping to Australia
> is NOT taxed, yet someone reported the shipping fee to cost ~US$160.
> Last time I check, the cost to post about 1kg worth of item from US to
> Australia via USPS's courier service only cost like <$50, so there is
> at least $100 excess profit here..
>
> Too bad our device isn't ready yet, otherwise, it will definitely be
> sold for much less incl shipping.
>
> Cheers
> Eric
> Portable Electronics Ltd
> www.hdmp4.com
>
> On Dec 12, 5:30 am, "Justin (Google Employee)" <[email protected]>
> wrote:
>   
>> Peekay,
>>
>> Thanks for the feedback, you can be sure that we're learning from our
>> experience with this developer device program. Google isn't making any
>> money from the Android Dev Phone 1, since we are not selling them. We
>> are working with our distribution partner to make the process better.
>>
>> Cheers,
>> Justin
>> Android Team @ Google
>>
>> On Dec 10, 11:23 am, Peekay <[email protected]> wrote:
>>
>>     
>>> Thanks Justin for the response.  I did place an order right after
>>> starting this thread, despite the cost.  Just some suggestions since
>>> clarification / changes are apparently on the way:
>>>       
>>> 1.  Please do itemize the costs.  $264 shipping is seriously out-of-
>>> whack for a $399 phone, even accounting for actual shipping costs,
>>> brokerage fees, and import taxes.  The import taxes should only be
>>> around $55.  Brokerage fees are usually already included with UPS's
>>> Express or Expedited levels.  So that means Canadians are paying about
>>> $200+ in "shipping and handling" which seems really steep to charge
>>> indy developers.
>>>       
>>> 2.  If we're going to pay that much for shipping, be transparent about
>>> the shipping method.   When I ordered, only *after* I paid that a
>>> message appeared stating that shipping could take up to three days.  I
>>> felt like a total chump for paying $200+ for three day shipping on a
>>> phone (when our US cousins get free shipping apparently.)  Really, I
>>> felt like I've been had.
>>>       
>>> 3. Again if we're going to be charged so much for shipping, please at
>>> least give us a tracking number.  I got a confirmation email with an
>>> "order number" but no obvious way to see the status of that order
>>> anywhere.  I ordered a couple of days ago, and I have no idea if the
>>> phone has even shipped yet!!
>>>       
>>> 4. As you know there's a lot of negative press already on this
>>> shipping issue, on Engadget, CNET, PC World, etc.   I know the last
>>> thing Google wants is being seen as nickel-and-diming indy developers,
>>> but that's the perception out there right now.  $264 buys a lot of
>>> Ramen. :-)  So please really consider cheaper shipping options in the
>>> future.  (It's too late for me, but I'm sure my fellow international
>>> coders would appreciate it.)
>>>       
>>> I'm a believer in Android and that's why I placed my order right away
>>> even with the outrageous shipping cost.  I know Google will take care
>>> of us developers, despite these initial issues.
>>>       
> >
>   


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