On Feb 4, 10:40 am, madcoder <[email protected]> wrote:
> So basically, anyone can download an app, then return it within 24
> hours for a refund.
>
> I could see a 2-4 hour turn-around, but not 24 hours. A user should
> know if an app is bad in the first 15 to 30 minutes of using it.  I
> know it only takes me about 30 seconds.    :)
>
> As mentioned in the other thread, this could have serious
> repercussions for games.  Imagine a game, like an RPG, that has about
> 4-8 hours of game play for $2.99 (example).  A user could play it,
> beat it, then return it.

I think you are confusing someone who is so cheap or hard-up for cash
that they buy-play-return as someone who'd buy your app if the return
window was shorter.  I don't think this is the case.

Worse, if the window was shorter and someone was so short on cash, yet
wanted to play your app really badly, they'd do a chargeback (as
someone mentioned here).  Which is even more costly.

I think most people will be honest about it and let the purchase
stand, even if they finish the game within the return window.

The young *cashless* gamer guys who might buy-play-return aren't going
to be easy to sell to, anyway.

> This isn't just games, but other fun apps as well.  What about someone
> buying it, showing it off to people, then returning it.  Then they
> turn around at a later date and do it all over again when they want to
> show someone else!  It's like renting for free!

Shortening the window to 4 hours won't fix that.

In addition, the someone in your example is actually advertising your
app for you!  For free!

You aren't the first person I've seen make the incorrect assumption
that just because someone violates your copyright that they would have
been a customer if only the rules were more draconian.

> I think of it this way.  If I go to the movies and spend $7-10, I get
> around 2 hours of entertainment.  If someone plays a game for 2-4
> hours, for only a couple buck, shouldn't the same fee apply?

I think a better analogy would be someone buying a book, reading it,
and returning it.  I'm sure it happens sometimes, but not very often.

As I said, people are generally honest.

Your best bet is to give your apps such personality that people think,
"Gosh, I couldn't rip off this app...it's so {cute|happy|friendly|
awesome|...}"

Ciao!
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