On Mar 16, 9:46 am, Alexander <[email protected]> wrote:
> Why is the comments system linear?? You cannot see any direct
> responses to a comment, which would put much less significance on a
> comment of a user that had a complaint, while the response had already
> come previously or was resolved in a later version. I think it would
> be beneficial to see replies to comments, especially from the
> developer. You could still "Mark As Spam," so the current moderation
> would be able to remain.
I found a good example of really interesting support, at least on the
internet (on the phone is a different issue). I really like the system
at getsatisfaction.com - it is a bit "social networking" for me, but
then again, it might be the type of support system that the users of
the Market would be into.
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