I think your .03 figure is incorrect.
On Mar 16, 2009, at 2:33 PM, lbcoder <[email protected]> wrote: Remember that the people who answer the phone are living in India and making $0.03 per day. They follow the script since that is all they know. You need to elevate it to someone who actually has something to do with something before you can break out of the script. On Mar 16, 2:31 pm, lbcoder <[email protected]> wrote: Ask to talk to a supervisor. If the supervisor doesn't do what you want, ask to talk to the supervisor's supervisor. They'll probably tell you that there is no such person -- and that is obviously a lie since that flunky is NOT the owner of the company, so point that out (several times if necessary), get hostile and threaten them (not with anything illegal though), and don't relent until you either get what you want or they hang up on you... oh yeah, don't forget to get the person's name and id number at the START of the conversation so that when they hang up on you, you can get even more hostile about them hanging up on you. Be persistent and they will ultimately yield. Oh, and if possible, don't talk in terms of changing your package, talk in terms of adding something onto your package. On Mar 15, 5:01 pm, chrisevans1001 <[email protected]> wrote: I'm on a contract with T-mobile at the moment and cannot upgrade to another phone until June. I've rung them twice now asking to upgrade my package to the £35 a month offering (which is more than I pay now) thus also renewing my contract for another 12 months. The idea behind this was I could then get myself the G1. Now I wasn't planning on the G1 being free, so I offered to pay the upgrade charge. The response? They're not the slightest bit interested. They refuse to allow any upgrade to take place until I'm due an upgrade, even if I am willing to pay for it. How disappointing is that. I'll be cancelling my contract early and moving to Vodafone to get the HTC Magic once it is released. Disappointing that an open platform is sold on a closed market though.. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
