Sean, Thanks for the feedback on AndAppStore, it's always a hard decision whether or not to allow anonymous comments, and given the experience on Market it seems best to keep the login requirement.
The link is still in Funky Expenses' description, have a look at http://www.cyrket.com/package/com.funkyandroid.banking.android.expenses.demo which has it rendered. Al. --- * Written an Android App? - List it at http://andappstore.com/ * ====== Funky Android Limited is registered in England & Wales with the company number 6741909. The registered head office is Kemp House, 152-160 City Road, London, EC1V 2NX, UK. The views expressed in this email are those of the author and not necessarily those of Funky Android Limited, it's associates, or it's subsidiaries. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sean Hodges Sent: 19 May 2009 10:36 To: [email protected] Subject: [android-discuss] Re: Android Market should allow app developer to respond to (unfair) comments Perhaps I wasn't clear. I meant the "Visit Developer's Website" button on the Android Market app. The link that this points to is clickable and I always use it to find out more about the app I'm about to download. For example, both the Meebo and RockOn apps use the description to describe the application (the RockOn app also puts the latest changelog entry here). They both have accompanying websites accessible via the "Visit Developer's Website" button that provide all the detailed changelog information, screenshots, video demos, support forums, etc that could not possibly be squashed into the market app space. In the case of RockOn, there are a lot of positive reviews in the comments, as well as the occasional one-star complaint. I've no reason to believe the people who complained about force-closing were lying, but they are obviously the exceptions. With regards to AndAppStore: I like the comment scoring system concept, it gives a good interpretation of which comments are more important, and helps to reduce the number of duplicate comments. It might be good to have the negative comments hidden by default (perhaps using a threshold like -2 or less) to encourage people to make more use of the voting system. The requirement to log in each time before commenting is probably a double-edged sword. Whilst it will reduce abusive/spam comments because of the extra work required to get an account before posting, it is likely to discourage constructive comments for the same reason. I personally think anonymous posting with some level of moderation might be benificial, or maybe the AndAppStore client app should automatically log you in so the comment system is more easily accessible. I navigated to the Funky Expenses app to take look at the description feedback link you were referring to Al, but I couldn't find the feature. I assume it has since been removed. On Tue, May 19, 2009 at 9:39 AM, Al Sutton <[email protected]> wrote: > > The problem I can see with website links is they're not clickable in the > market app and so people tend not to use them. > > I put a feedback link into the description of Funky Expenses and it was > rarely used, yet there were plenty of feature requests placed into the > comments which Google don't provide official web based access to :(. > > AndAppStore allows single threaded developer responses and user voting on > other users comments which seems to work well. I guess the Market guys have > other things on their hands at the moment (cough, cough, copy protection, > cough). > > Al. > > --- > > * Written an Android App? - List it at http://andappstore.com/ * > > ====== > Funky Android Limited is registered in England & Wales with the > company number 6741909. The registered head office is Kemp House, > 152-160 City Road, London, EC1V 2NX, UK. > > The views expressed in this email are those of the author and not > necessarily those of Funky Android Limited, it's associates, or it's > subsidiaries. > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Sean Hodges > Sent: 19 May 2009 08:34 > To: [email protected] > Subject: [android-discuss] Re: Android Market should allow app developer to > respond to (unfair) comments > > > By the same token, nobody really wants the description field to turn > into a forum either. The description is supposed to *describe* the > application, using it for anything else is abusing its purpose. > Developers do often use it for responding to comments, and for holding > the version changelog, but the answer to this isn't to make the > description field larger - it's to provide other means of offering > this particular information to people. I believe that this is acheived > with the website link, but others seem to think this information > should be more prominent to the user, so how about we investigate > achieving that instead. > > As for responding to comments, I guess for now you'll just have to > chirp in the user comments section like everyone else. To be honest, > there have been times when I've seen people warning off an application > for reasons that turned out to be perfectly valid. It's impossible to > determine whether a particular person is being honest, so when reading > reviews most people will look to the majority, rather than the > exception: As long as your app really doesn't suck, then you should > receive enough positive comments for the "unfair" one not to matter. > > I'm not sure whether a threaded comments system would work well on > such small screen real estate, but perhaps someone could sketch up how > it might work. Perhaps a good compromise would be to have the > developer comments highlighted in some way in the existing comments > section, so messages like "Update available: fixed the force closing" > can be made prominent without having to use up description characters. > > Perhaps it's worth looking at the other markets (AndAppStore, SAM, > etc) to see how they do this. > > > > On Tue, May 19, 2009 at 5:59 AM, Psym <[email protected]> wrote: >> >>> At the very end, I dont think this private talk is interesting to anybody. >> >> On the contrary, this is the best thread on here :) Reversi fight! >> >> Back on topic for a second though... I'm in two minds about this. Yes, >> I see comments about my app and get annoyed that someone is >> complaining about a feature missing that is staring them in the face, >> but if we are allowed to respond then where does it stop? You mention >> the idea of a one deep thread, but then why should the developer get >> the last word? I don't want the comments to turn into a forum >> (although it might be nice to have one created for each app and a link >> provided). >> >> I don't think mentioning another app should not be allowed - if I know >> of a better one, why not tell everyone? >> >> I firmly believe that good will win out and the uninformed or plain >> slanderous comments will be washed away by the reasonable ones. >> >> >> >> On May 19, 10:29 am, fdimeglio <[email protected]> wrote: >>> Aart, >>> >>> Please dont give me any lecture again (you seems really liking doing >>> this...) and dont mix stuff and keep your pride away. I am stating >>> here some quite big generic issues with the Android Market and not >>> talking about anything else. >>> >>> I have not changed my mind at all and I still consider your Reversi >>> for Android is hurting the Othello game big time (and btw your other >>> Chess and Draw applications are in the same quality as the Reversi >>> one...). I have explained that to you thru a private email but then if >>> you want our talk to be public, no problem at all. For being honest >>> you should say that I proposed to change my comment about your app in >>> the case you would improve it. >>> >>> At the very end, I dont think this private talk is interesting to >>> anybody. >>> >>> Last but not the least, for the sake of transparency, here is a >>> comment (that is a complete pure bs) I got for my app: >>> >>> Crashed 1st 6 times opening app..... uninstalled. Be sure to test apps >>> before submitting to market. Want a good reversi search for Hudson >>> reversi..... >>> David >>> 2009-05-06 17:41:50 >>> >>> If you are smart enough to look at the dates, you will understand. >>> >>> Fabrice >> > >> > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. 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