So you are an Android dev, you've worked hard and you want to
distribute your app as widely as possible.

So realistically you have one distribution channel called the Android
market. (Yes I know there are alternate markets but they account for
less than 1% of my downloads and I would like to hear someone with a
different experience, but this is not the point of this thread).

So you publish your app on the Android market. And the user finds your
app.


But at the point of sale, you are at the mercy of market comments.


Don't get me wrong comments and rating system has its place. And spam
comments can generally be ignored.

But comments are harmful in all of the following cases :

1. negative comments from rival devs (check the major apps comments
boards for some very troll like comments)
2. comments from users who haven't taken the time to learn how to use
the app or contact you for help
3. comments from users who have a handset where your app crashes but
this handset only makes up for 2% of installed userbase
4. comments from users who have an old version of your app where the
bug they experience has already been fixed

I've seen my app selling well and as soon as a negative comment comes
in, sales more or less stop in their tracks.

Is it really fair to rely on this flawed comment system?

Couldn't Google give more emphasis on a rating and less on comments
(maybe an additional button click needed to get them)? Or a way for
devs to respond to comments?

Or how about having the market display comments in a random order so
we get a more balanced view and don't always have to see the latest
comment.

Or I like the idea of Amazon where you see : % of 5* reviews, % of 4*
reviews, etc.

What do other people think?

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