I couldn't agree with you more Matt.

I'm seeing exactly the same things, including the negative comments
from rival devs, slower sales after a negative comment, outdated
comments, and extremely superficial evaluations.

A move towards Amazon style evaluations would be a big improvement.

On Feb 2, 12:20 am, matt smith <[email protected]> wrote:
> So you are an Android dev, you've worked hard and you want to
> distribute your app as widely as possible.
>
> So realistically you have one distribution channel called the Android
> market. (Yes I know there are alternate markets but they account for
> less than 1% of my downloads and I would like to hear someone with a
> different experience, but this is not the point of this thread).
>
> So you publish your app on the Android market. And the user finds your
> app.
>
> But at the point of sale, you are at the mercy of market comments.
>
> Don't get me wrong comments and rating system has its place. And spam
> comments can generally be ignored.
>
> But comments are harmful in all of the following cases :
>
> 1. negative comments from rival devs (check the major apps comments
> boards for some very troll like comments)
> 2. comments from users who haven't taken the time to learn how to use
> the app or contact you for help
> 3. comments from users who have a handset where your app crashes but
> this handset only makes up for 2% of installed userbase
> 4. comments from users who have an old version of your app where the
> bug they experience has already been fixed
>
> I've seen my app selling well and as soon as a negative comment comes
> in, sales more or less stop in their tracks.
>
> Is it really fair to rely on this flawed comment system?
>
> Couldn't Google give more emphasis on a rating and less on comments
> (maybe an additional button click needed to get them)? Or a way for
> devs to respond to comments?
>
> Or how about having the market display comments in a random order so
> we get a more balanced view and don't always have to see the latest
> comment.
>
> Or I like the idea of Amazon where you see : % of 5* reviews, % of 4*
> reviews, etc.
>
> What do other people think?

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