On Wed, Oct 6, 2010 at 2:45 PM, Brian Conrad <[email protected]> wrote:
> We all know that but you don't employ such services until you have the sales
> that merit it.

Or until they start requiring it, as the case turns out.

> Reminds me of a friend who as a writer decided to start
> publishing some tech books so decided he had to have "a line of books", set
> up a full business, wrote the books, had them printed and now has a garage
> full of them.  Any seasoned business person would have told him to take
> things a step at a time which is what most businesses do.

OTOH, books make nice insulation. :-)

> That's what I was thinking of doing.  But I think it really is a bug in
> their profile code.  I don't recall any agreement update saying you MUST
> have a support phone number.

The agreement just says "contact information". Which, of course, means
it's up to Google's whim as to what "contact information" includes.

> According to the "why we ask this" it is for
> Google to contact me not the customers.  I know Google won't be calling me
> at 3 AM. :D

I dunno. Maybe they'll automate the calls with spare MapReduce cycles,
and 3am might be a lull... :-)

I certainly understand where you're coming from, and if they are
starting to require phone numbers, a bit more warning and explanation
would seem like a good idea. I was just pointing out some options for
how to deal with the current situation.

-- 
Mark Murphy (a Commons Guy)
http://commonsware.com | http://github.com/commonsguy
http://commonsware.com/blog | http://twitter.com/commonsguy

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