I would suggest to send it back to the person in both English and translated
with Google Translate.  It isn't perfect but does a reasonable job and isn't
a huge effort (cut,paste,click).  For sure trashing it doesn't show respect
for the fact that we live in a global world where not everyone speaks our
particular language.   Sending both back also gives the other person a
better chance to understand the reply.

Robert



On Sun, May 29, 2011 at 12:44 PM, Brian Conrad <[email protected]>wrote:

> What do you folks do when you get support email in a foreign language?  Do
> you go to the trouble of translating it with Google Translate or do you just
> trash it?   Do you reply in English or do you go to the extra trouble
> translating it back to the sender's language not knowing if the translation
> actually says what you want?  I just reply in English.  Furthermore in all
> the years I've been publishing software except for Android I never got
> support emails in other languages.
>
> - Brian
>
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