As far as support goes, the best way to handle it is thru a ticket system. We use osTicket at my business, Gadget MVP. It's free and easy to use, I love the thing.
To handle email based support, we set up a support@.... email address. Send an email to that address, osTicket opens a support thread, returns a be with you soon reply and stores everthing for me so I can look back and build better help files and instructions. Only way to go guys, allows me to outsource support too if I need to.... regards, Chris Lang Founder and CEO at Gadget MVP -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
