*would not
On Aug 19, 2011 7:48 PM, "Christiaan Schoenaker" <
[email protected]> wrote:
> Just accept the fact that there are a lot of people with smartphones or
> iphones that dont know what to do with them. Same people who own a pc but
> use it only as a typewriter. Met some guy who thought it was very very
> expensive to send a email to someone in thailand (from the EU) because it
is
> so far away (in geo distance). I would trust this guy with a
> smartphone/iphone (especially my phone)
> On Aug 19, 2011 7:11 PM, "NWD Sports" <[email protected]> wrote:
>> Again it seems to be the @aol phenomenon. If they go to the Android
Market
>
>> and click "install update" the app will alert them if they are imposing
>> charges on their account. Yes "Free Upgrade" may help, but any
> knowledgeable
>> person should know how to tell the difference between a paid and free
>> upgrade.
>>
>> -----Original Message-----
>> From: Brian Conrad
>> Sent: Friday, August 19, 2011 12:53 PM
>> To: [email protected]
>> Subject: Re: [android-discuss] Re: Curious reaction from my users
>>
>> On 08/19/2011 08:21 AM, John Coryat wrote:
>>> I've noticed an interesting pattern from the users who haven't figured
> out
>>> how to update from the market.
>>>
>>> A good 60% have @aol.com e-mail addresses, another 35% have @msn.com
>>> addresses. The rest are @yahoo.com. So far, not one single gmail address
>>> has
>>> asked or complained about the update requirement.
>>>
>>> What does that say? I think the conclusions are pretty obvious.
>>>
>>> -John Coryat
>>
>> I don't recall anyone else making this point but users are often
>> confused with the term "update" and "upgrade". The get them confused
>> and think that they may get charged for an "update". So sometimes
>> telling them the update is "free" may be needed even if it is obvious to
>> the rest of us.
>>
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