Just accept the fact that there are a lot of people with smartphones or
iphones that dont know what to do with them. Same people who own a pc but
use it only as a typewriter. Met some guy who thought it was very very
expensive to send a email to someone in thailand (from the EU) because it is
so far away (in geo distance). I would trust this guy with a
smartphone/iphone (especially my phone)
On Aug 19, 2011 7:11 PM, "NWD Sports" <[email protected]> wrote:
> Again it seems to be the @aol phenomenon. If they go to the Android Market

> and click "install update" the app will alert them if they are imposing
> charges on their account. Yes "Free Upgrade" may help, but any
knowledgeable
> person should know how to tell the difference between a paid and free
> upgrade.
>
> -----Original Message-----
> From: Brian Conrad
> Sent: Friday, August 19, 2011 12:53 PM
> To: [email protected]
> Subject: Re: [android-discuss] Re: Curious reaction from my users
>
> On 08/19/2011 08:21 AM, John Coryat wrote:
>> I've noticed an interesting pattern from the users who haven't figured
out
>> how to update from the market.
>>
>> A good 60% have @aol.com e-mail addresses, another 35% have @msn.com
>> addresses. The rest are @yahoo.com. So far, not one single gmail address
>> has
>> asked or complained about the update requirement.
>>
>> What does that say? I think the conclusions are pretty obvious.
>>
>> -John Coryat
>
> I don't recall anyone else making this point but users are often
> confused with the term "update" and "upgrade". The get them confused
> and think that they may get charged for an "update". So sometimes
> telling them the update is "free" may be needed even if it is obvious to
> the rest of us.
>
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