I sync Appigo ToDo.app with Toodledo.

Recently, I'm having problems. They're nasty because I can tolerate a
lot of bugs, but I can't tolerate sync bugs that cost me data.

The details of my current problems aren't all that important to this
post. I'm seeing items on ToDo.app fail to move to Toodledo, and I'm
seeing changes made to Toodledo be reversed on sync with ToDo.app

That's bad, but the real problem is -- who owns these problems?

They could be Appigo bugs, Toodledo bugs, or emergent bugs shared
between the two. I wouldn't be surprised if the problems I'm seeing
are all three!

I'm a paying customer for both Appigo and Toodledo -- but I don't want
to file two bug reports.

My gut sense, and I have some experience in my real job to support
this, that sync is very hard when one vendor controls both ends of the
transaction. It's damned near impossible when two vendors are
involved.

Real soon now we're going to have to get to a situation where one
vendor is responsible for the end-to-end transaction -- or Appigo is
going to have to get extremely close to either ToodleDo or RTM.

In the meantime, who will own these problems?

Thanks!
john
[EMAIL PROTECTED]
tags: jfaughnan, jgfaughnan, synchronization, transaction, bugs,
Appigo, Toodledo, specification, problems, sync

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