David,

I don’t see the angry phone call as the problem. I see it as a symptom.

The problem is the incorrect registrations. I want us to find out about those 
incorrect registrations and resolve them. I certainly don’t want to simply 
remove the symptom (angry phone call) by masking the problem (incorrect 
registration).

Owen

> On Apr 13, 2015, at 1:23 PM, David Huberman <[email protected]> 
> wrote:
> 
> Hi Ted,
> 
> Thanks for the reply.
> 
> By "indirect resource registration records", I meant reassignment records.  
> ISP has a /17.  They reassign a /28 to a customer, and decide to put customer 
> POC information on it.  That POC only exists because of the /28 - it isn't a 
> POC for any directly registered allocation, assignment, or AS number.   These 
> are the POCs who are complaining en masse to ARIN after receiving POC 
> Validation communications.  My reasoning for removing POC validation for 
> these types of POCs is that ISPs have the option to not register POCs at all 
> -- they can choose "REASSIGN SIMPLE" as a path for registering SWIP 
> information, and that doesn't have any POC info. Secondly, I'm not convinced 
> there's a significant value in up-to-date POC information for reassigned 
> numbers.  In the end, the ISP (the direct registrant) is the party 
> responsible for the IP addresses and use.  (And in 90%+ of cases, the ISP is 
> responsible for routing in the DFZ, too.  For the cases where a reassigned 
> block is announced by th
> e customer, there's a customer ASN easily found in the routing tables, and 
> that contact information is more germane than a SWIP record.)
> 
> I hope that's clearer.
> 
> David
> 
> David R Huberman
> Principal, Global IP Addressing
> Microsoft Corporation
> 
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]] On
>> Behalf Of Ted Mittelstaedt
>> Sent: Monday, April 13, 2015 12:12 PM
>> To: [email protected]
>> Subject: Re: [arin-ppml] Policy idea: POC Validation
>> 
>> 
>> As one of the initiators of this policy I must state that none of us who 
>> worked
>> on this ever assumed the POC Validation Policy would be the END of the
>> process.
>> 
>> The idea was that when a POC was marked invalid, that ARIN would institute
>> an investigation into the number resources held by the invalid POC and if
>> they did locate the actual holder, they would give that holder 30 days to
>> supply valid POC contact info for whois that would replace the bogus invalid
>> contact info.
>> 
>> If the holder wasn't forthcoming, ARIN will delete the POC.  Resources that
>> have no POC's justifying their existence are then freed up for reassignment.
>> 
>> If ARIN is not doing this, then it is completely understandable that you 
>> would
>> be getting large numbers of phone calls from people annoyed that their
>> email addresses are still in whois.
>> 
>> So, ARIN can start doing this and thereby make the people happy who are
>> complaining, and at the same time, freeing up resources that are held by
>> stale or bogus POC data.
>> 
>> You said "indirect resource registration records"
>> 
>> What exactly is that?
>> 
>> In my opinion, ANY POC that is in whois that is associated in any way with an
>> organization or individual who has IP addresses, and is being used as
>> justification for holding resources, must remain in the validation list.
>> 
>> It seems quite obvious and apparent that POCs that ARIN has judged to be
>> invalid, and is in the process of investigating, would be calling and
>> complaining.  In general people who are doing things they shouldn't be
>> doing, don't like to be investigated would certainly would complain.
>> That can be solved easily by deleting their records and thereby freeing up
>> resources.  Then you don't contact them again and the community gets back
>> the IP addressing they have held.
>> 
>> Does not a POC that is being contacted by ARIN have the right to have their
>> information deleted?  If they are calling in and complaining that their 
>> records
>> are in there, they obviously want them removed.  So, ARIN can remove them
>> and stop bothering them.
>> 
>> You need to define the difference between "indirect resource registration
>> records" and "associated with an active directly registered number resource"
>> before anyone can really make a judgement on this policy proposal change.
>> 
>> It just seems very simple to me.  If they are a POC they are there because
>> their existence is justifying some IP address holding in some way, there is
>> some connection.  If their POC is no longer justifying an IP address holding
>> and there is no connection whatsoever to an IP address holding, then take
>> their POC out and doing so will automatically quit contacting them.
>> 
>> Ted
>> 
>> On 4/13/2015 11:11 AM, David Huberman wrote:
>>> Hello,
>>> 
>>> Richard Jimmerson's Policy Experience Report indicated that 50% of the
>> phone calls that RSD receives are about POC validation, and that they receive
>> many angry emails and calls from POCs who are only associated with indirect
>> resource registration records. In response, I offer the following change to 
>> the
>> NRPM :
>>> 
>>> 
>>> Existing text:
>>> 
>>> 3.6 Annual Whois POC Validation
>>> 3.6.1 Method of Annual Verification
>>> During ARIN's annual Whois POC validation, an email will be sent to every
>> POC in the Whois database. Each POC will have a maximum of 60 days to
>> respond with an affirmative that their Whois contact information is correct
>> and complete. Unresponsive POC email addresses shall be marked as such in
>> the database. If ARIN staff deems a POC to be completely and permanently
>> abandoned or otherwise illegitimate, the POC record shall be marked invalid.
>> ARIN will maintain, and make readily available to the community, a current
>> list of number resources with no valid POC; this data will be subject to the
>> current bulk Whois policy.
>>> 
>>> 
>>> I propose we make the first sentence read:
>>> 
>>> "During ARIN's annual Whois POC validation, an email will be sent to every
>> POC in the Whois database that is associated with an active directly
>> registered number resource."
>>> 
>>> Thoughts?
>>> David
>>> 
>>> David R Huberman
>>> Principal, Global IP Addressing
>>> Microsoft Corporation
>>> 
>>> _______________________________________________
>>> PPML
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>> _______________________________________________
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