On 15-04-13 01:36 PM, David Huberman wrote:
Hi Owen,

I can give you a great example that's timely.  My company ordered some circuits 
from ISP X recently.  ISP X has a policy that they only do REASSIGN DETAIL.  
They registered the reassignments with POC data that points to a network 
engineer who ordered the circuit.  It's the way their system works.

The engineer emailed me very angry that her information was in ARIN Whois - and 
in fact, in Whois many times with multiple iterations of her POC -- POC1, POC2, 
POC3, POC4, POC5, etc all with the same information pointing to her.   It even 
included her direct phone number, which happened to be her mobile phone, and 
she was upset about that.

Luckily for her, she knew who ARIN was, she knew who the hostmaster was in our 
company (me!), and I knew how to get it fixed.

BTW, in order to get it fixed, I chose to do what I thought was the right thing:  I asked 
ARIN to "consolidate" the reassignment records into my main OrgID.   ARIN 
*would not do it* without the explicit written permission of ISP X.  (Luckily for us, ISP 
X consented.)

Hope that helps,
David

David R Huberman
Principal, Global IP Addressing
Microsoft Corporation

This is another example of the problem being at ISP X, where they should be requiring accurate information on circuits for 'rwhois' or SWIP, and not just the information of the engineer making the order.

Maybe an email 'alert' with Best Practices and Policies should be considered by ARIN, and again, this is related to mandating ARIN with a greater role in enforcement, rather than simply saying that if the current policies aren't working, drop the policy..



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