Re: Whatsup --> Remedy

[Rusconi, Ignacio (I.)]

Title: Whatsup --> Remedy

**

Can you give me any orientation of were to start... or any manual to look

 

The exactly thing is to submit a ticket when an event occured.

 

 

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Tuesday, April 25, 2006 2:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: Whatsup --> Remedy

**

Pretty much any network monitoring software does this.  Netcool, Marimba, HP OpenView, etc.  The integrations are not that difficult.

Rick

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rusconi, Ignacio (I.)
Sent: Tuesday, April 25, 2006 10:23 AM
To: arslist@ARSLIST.ORG
Subject: Whatsup --> Remedy

**

Hi,
        Im use an application for monitoring some servers that calls whatsup.
        Does anybody knows if exist any integration/automatization that generates a ticket on Remedy whenever an events is performed on it.

        I mean when a server goes down this application must communicate within remedy and submit a ticket.

        Thanks!

        ARS 6.0
        MS SQL SERVER 2000

       

Ignacio G. Rusconi
Data Base Administrator

Ford Argentina-TeleTech

 :.4756-9367.:

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