Re: CMDB post installation checklist..

[Joe DeSouza]

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Thanks Matt,

 

We dont have our dev cache mode turned on so apparently our problem could be something else..

 

I've gone through the rest of the standard preinstall routines like flushing out the transaction logs and increasing their size before install to speed up the install.

 

What I haven't done last morning though is increasing the size of the tempdb size, and flushing its logs, so I'm going to take a second shot at it after uninstalling the CMDB app and taking these steps too...

 

Apart from the above any other considerations I might need to take to get rid of the timeout errors during the install?

 

There is not apparent hardware resource crunch...

 

My env is

Windows 2003

SQL Server 2000

CMDB 1.1 (base installation)

Server already has ITSM 5.6 (HD, Asset and Change installed)

 

Cheers

 

Joe

"Watson, Matthew (Melbourne)" <[EMAIL PROTECTED]> wrote:

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Hi Joe,

 

Such a list would be enormous - not only are there forms to consider, but permission groups and data loads as well.

 

The installation logs generated by these installations are detailed and contain a good breakdown of every component, and any timeout issues you receive should appear in these logs alongside the component they failed on.

 

We had several timeout issues the first time we tried to install CMDB, mainly due to the fact that we had dev cache mode turned on, something Engineering apparently recommend (based on what evidence I don't know). The timeout issues we received were due to permission groups being imported and causing a server re-cache.

 

When we ran the install with dev cache mode turned off, the installations went in smoothly.

 

Cheers,

Matt

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Wednesday, 3 May 2006 7:05 AM
To: arslist@ARSLIST.ORG
Subject: CMDB post installation checklist..

**

Hi,

 

I'm looking for a checklist of forms/tables that get installed when you install the following two components

1) The CMDB application

2) The Reconcilliation Engine

 

I need a 2 independent lists for each of this so that I could cross check after the installation of each component that the installation was complete as I seem to be getting timeout errors on the installation logs - the logs unfortunately do not indicate if these timeouts caused a part of the import to fail or not...

 

Could anyone out there provide me with these 2 lists?

 

Rgds

 

Joe

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