I have installed ARS 6.3 on my new server.  It bombs when it comes time
to import files

Any idea what this message means?  I have a ticket in with Remedy
support, but I have not heard back from them yet.

[ERROR][Thu Jul 06 16:02:50.825] VerifyControl- Unable to connect to the
AR System Server.
[ERROR][Thu Jul 06 16:02:50.825] VerifyControl- 90 Cannot open catalog;
Message number = 90 DBREMEDY : RPC: Program not registered
[ERROR][Thu Jul 06 16:02:50.825] rikMain- Problem with verification of
user/pw/server information
The Error log file is being closed
[ERROR][Thu Jul 06 16:02:51.356] ImportDataFile- 
AR System Import Tool  Thu Jul 06 16:02:51 2006




ARS 6.3
Oracle 10g2 (has the 9i libraries)
Windows 2003 Enterprise


Claire

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