Hi Shaun
 
We have recently done an upgradation from ARS 5.1.2 to ARS 6.3 and it was quite 
sucessful and simple
 
We first upgraded oracle 8.1.7 to 10g on the same Solaris box ( make sure that 
you install Oracle9i client on a different home on your unix box ,as this is 
required for ARS 6.3 to pick up) ,with this all our workflow and data was moved 
to 10g.
 
Than we upgraded from ARS 5.1.2 to ARS 6.3 with oracle 10g in place.. all went 
fine when we started Remedy server
 
This method makes you free with the hassle of making changes on to your User & 
Group forms of your previous version :0
 
Thanks & Regards
Himanshu Kohli
732 770 3291
 
 
 
 

________________________________

From: Action Request System discussion list(ARSList) on behalf of Shawn 
Stonequist
Sent: Thu 20/07/2006 17:28
To: [email protected]
Subject: Upgrading Remedy - 4.5 to 6



Greetings List!

We are currently working on upgrading our Remedy from 4.5 to 6 (woo hoo!)
and have new servers, databases, etc. that we will be using.

In the past when we've migrated/moved our Remedy, we have moved the data by
exporting it through the User Client (our largest form was only 45k entries,
followed by a 25k entry form). Today however, we have at least a dozen forms
with 60k+ (several with 200k+) and are encountering timeouts and other
performance issues when trying to export the data to be moved. The last time
we tried moving the data from one DB to the new DB, it all but blew up.

We are wondering if anyone else has had to move (what we consider) large
amounts of data and knows of a more efficient way to do this.

Thank you VERY much in advance for your assistance!

Shawn Stonequist
EMNS, Inc.
Remedy 4.5

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