We ars using a SOAP interface. The EJB behind, connect to the SMS
gateway direct.

--
Jarl

On 7/25/06, Nall, Roger <[EMAIL PROTECTED]> wrote:
**


We only use email to a SMS address. I do not know of another way.





Roger A. Nall

OSSNMS Sr. Remedy Administrator/Developer

T-Mobile USA

Desk: 973-644-3963

Cell: 973-652-6723

FAX: 973-490-3296

sf49fanv     AIM IM

RogerNall   Yahoo IM



________________________________


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of djhuang
Sent: Tuesday, July 25, 2006 11:44 AM
To: [email protected]
Subject: Re: notify via SMS mobile phone messages




Hi Roger,

   AFAIK, there're two ways of sending SMS from a computer to mobile phones.
   One is send a email contains SMS to a gateway then the gateway would help
to deliver to
   the cell phone. The other is to use a CLI program to transfer with
parameters specified.
   But I think the second one would be better, wouldn't it?

   Thanks.

djhuang


2006/7/25, Nall, Roger <[EMAIL PROTECTED] >:


**


We do this all the time. The biggest issues are:

·         Data limitation – I believe you are limited to 175 characters
total and this includes the Subject.

·         You should only accommodate this for internet SMS devices.

·         You would need to have a field in the user's profile that contains
the SMS address. You would need to capture this value in your Notification
routines.



HTH,



Roger A. Nall

OSSNMS Sr. Remedy Administrator/Developer

T-Mobile USA

Desk: 973-644-3963

Cell: 973-652-6723

FAX: 973-490-3296

sf49fanv     AIM IM

RogerNall   Yahoo IM



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of djhuang
Sent: Tuesday, July 25, 2006 11:11 AM
To: [email protected]
Subject: notify via SMS mobile phone messages



Hi!



I currently have a working ITSM Helpdesk system but have been asked

to notify our assignees via SMS message.  Since SMS messages is not a

default method, so I guess there would be some integrating work to do.

 Is there anyone could give me suggestions to accomplish this?

 Thanks.



djhuang



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