True, but thisis the first time in memory where the list price
quadrupled too (don't quot me on the prices, but my understanding is
that it is going from 10k to 40k).  For shops on a tight budget, this
4x increase may present an issue.

Axton Grams

On 8/3/06, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
Axton,

But that same point has to have been said for any "version +1" of ARS
too. You always end up paying support costs based on the "current list
price". And I can not remember a time when the base price for the
software went down. (Can anyone?)

Meaning.... Even if SLA was "simply" going to have a v7 then support
cost could still be increased year to year.

It is a no cost upgrade to get the new key, but to actually use it
then you have to pay for that maintenance too. :)

Personally I am not loving what the "misdirection" appears to be for
the OOB apps. (Maybe BMC will eventually get their act together.)

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.


On 8/3/06, Axton <[EMAIL PROTECTED]> wrote:
> My understanding is that maintenance costs for the SLM licenses will
> be based on the new list price once you upgrade; so it's not really a
> free upgrade.
>
> Axton Grams

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