Richard, As Garron mentioned there is a 3rd Party solution from a company called Passlogix that provides this capability. It is actually not to hard to setup and configure for Remedy. I've deployed the IBM branded version against the Remedy Web Interface, the Remedy user tool, and the Remedy alert tool. You can obtain the product from a number of vendors including Passlogix directly, BMC (which is OEMing the Passlogix product), or IBM (which is OEMing the same product). While this will resolve the immediate need for providing SSO functionality to the Remedy User tool, it will also assist the company as a whole by giving them the capability to provide SSO to most web-based, windows based, and host based applications beyond Remedy. Let me know if you want information on pricing because we can resell both the Passlogix and IBM versions. HTH, Scott
________________________________ From: Action Request System discussion list(ARSList) on behalf of Richard Baird Sent: Thu 8/3/2006 11:52 To: [email protected] Subject: SSO via user tool Hi Folks...... Does anyone have an SSO solution for the user tool. I've used the ldap plug- in(s) a bit, but what the user's want is to log in to their domain account on the PC and then not have to log in to remedy. My understanding is that using AREA they will still have to log in but the auth is against the directory rather than the user form. After talking to some folks and browsing the ARSList archives, there seem to be ways to do this when users are connecting via mid-tier (but not pretty ways...;), but what about usertool? Thanks in advance for any comments/suggestions Cheers, Richard _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org <http://www.wwrug.org/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
