This was posted previously by Mike Hannon: BMC SOFTWARE | APRIL 2006
Forrester's Primary Wave Research Note, "The Forrester Wave(TM): Service Desk Management Tools, Q1 2006" Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with Forrester assessed the service desk management tools market to see how the vendors stacked up against one another. Forrester's evaluation looked at the strengths and weakness of top service desk management tool vendors across 80 criteria. View the findings by reading Forrester's report. http://wwm.bmc.com:80/uh?g=1.279ry.1f6m.rs.0.238fg.c5fe&x=80200&u=http:/ /www.bmc.com/USA/Promotions/attachments/The_Forrester_Wave_Service_Desk_ Management.pdf BMC Remedy and BMC Magic Lead For Both Large And Small Enterprise Service Desk Tools The Forrester Wave (TM) Vendor Summary, Q1 2006 Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with Forrester stated, " With the acquisition of Remedy and Magic Solutions, BMC Software has assembled a suite of tools allowing it to market to virtually any size organization size." Learn more about what Forrester says about the solutions offered by BMC Software and see if they can help your organization. Learn more by reading Forrester's report. http://wwm.bmc.com:80/ct?g=1.279ry.1f6m.rs.0.238fg.c5fe&i=79232 If you want to go to the source, you can also check out http://www.forrester.com/findresearch/results?N=0&Ntt=remedy&Ntk=MainSea rch but you better have someone get out their bankroll that could choke a horse, because it isn't going to be cheap:-) HTH, Garron Christie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Suhail Ahmed Ismail Mukadam Sent: Thursday, August 10, 2006 1:55 AM To: [email protected] Subject: Remedy Vs Competitors Hi List, Would there be anyone who can help me with some document which is prepared without any bias which will show the comparative study done on BMC Remedy productline specially ITSM with its nearest competitors such as HP and CA. It will be quite helpful for me if I could get the document, which I can present to one of my potential client where I am currently having a debate kind of situation on why Remedy should be prefered on HP and CA. Thanks in anticipation Cheers!!!! Suhail.... ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
