James, since this is a sandbox, everything is installed on the same machine. I can ping the AR Server fine from my laptop by just using the server name.
Windows 2003 Server SP1 Oracle 10g AR System 7.0 & ITSM 7.0 Java SDK 1_4_2_11 Tomcat 5.0.28 Mid-Tier 7.0 AR Server Settings: I tried with both 'Authentication Server' blank as well as my AR Server selected. Not sure if it is required. Web Service Settings: This is blank since we are not using web services On the login page, I usually leave the 'Authentication Server' blank but I also tried to enter my AR Server name as well as the LDAP server domain name. Nothing worked. I submitted a ticket to Remedy Support since I need to get this working ASAP. My demo licenses are only good til the end of August. I will let you all know the solution, if any. Thanks for your help Chris _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
