I came across this exact issue before, it's not a version problem.  In order
to install multiple servers on one box I needed to add aliases to that IP
for each copy I wanted to install...so I currently have 5 servers installed
on my 1 box...with one A record and 4 aliases.  Then when connecting I still
use the aliases and specify my ports in the clients and all is happy.


L. J. Head
Software Engineer
Remedy Approved Consultant
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Tuesday, August 22, 2006 7:24 AM
To: [email protected]
Subject: Re: installing multiple AR Servers on one box

I am in the process of installing 7.0 on a server that has 6.3, and I want
to keep both active and separate. Environment:

Windows Server 2003
SQL Server 2000 (for 6.3)
SQL Server 2005 (for 7.0)
Mid Tier 6.3
IIS 6
ServletExec 5.0

I was able to install ARS 7.0 into SQL Server 2005 and the program files
into a separate directory (C:\Program Files\AR System 7), and specified TCP
ports for AR System Server and Plug-In Server.  The 6.3 instance is using
PortMapper.  After the installation only one instance was running
- the new one.  I restored from backup and the existing 6.3 system is
running as it was previously.

When I initially attempted to install 7.0, at the AR System Server Name
screen I entered REMEDYDEV7 (instead of REMEDYDEV) to make it unique.
The text on screen includes "To install a new AR System Server, enter a new
server name.".  Yet when I do enter a different name I get the "The
installer is unable to resolve the name "REMEDYDEV7" into an IP address..."
message.  I can rectify this message by adding an entry into the Windows
Hosts file, but that doesn't seem to be the right answer.

I searched through the Installation guide and ARS List but did not find the
specific steps to get both 7.0 and 6.3 installed on the same computer.

What am I overlooking?

Thanks.

Stephen


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Herb Partlow
Sent: Thursday, July 20, 2006 2:08 PM
To: [email protected]
Subject: Re: installing multiple AR Servers on one box

Dave
Installing x copies of ARS on a server is no problem.
I have a laptop with 5.x, 6.x and 7.x on it. They all run great. No not use
port mapper. Specify a different port for each install.
example 
my 5.x  server name arsystem5  port 5555   rpc 5556
   6.x  server name arsystem6  port 6666   rpc 6667
   7.x  server name arsystem7  port 7777   rpc 7778

midtier is another animal. Everytime I installed midtier it would always
update the previous version.

Herb

 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Zifchock
Sent: Thursday, July 20, 2006 10:46 AM
To: [email protected]
Subject: installing multiple AR Servers on one box

Hello List, 

I am in the process of making a clean install of 6.3 on a box that already
has an existing AR 6.3 System on it.  I was wondering if anyone had ever

done this and run into any problems with the servers fighting over
configuration files.  I am running on HPUX and am setting things up for each
AR System to have a different user etc..  Here are a couple of the specific
questions that I had. 

1) Can you specify the filepath for the midtier configuration directory (on
HPUX it is by default /etc/arinstall) and also /etc/arsystem (where the
license and armonitor.conf information lives) during an install?  On a
regular install, I do not remember seeing an option for this file path. 
2) Can I just make a new configuration file and when I start the arserver,
can I point it towards that configuration file? 

Thanks for your responses. 

-Dave

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