Exporting from ServiceCenter?

[Tony Worthington]

**
Does anyone out there have experience exporting data from HP/Peregrine ServiceCenter to a format usable by Remedy Import (or vendor forms, whatever.)

I'm not at all familiar with ServiceCenter, but it sounds as if the data is stored in a proprietary P4 database and one of the only ways to get at it is through a process called "shadowing" where the data is copied into an rdbms  -- and the mapping has to be manually created and the tables/columns mapped.

Unfortunately we have no support, nor do we have access to the servicecenter kb/faq/downloads etc.

If it matters, we're at version 4.0 of the apps, and 5.1 of the binaries.

Any suggestions?

fun fun,
tony


--
Tony Worthington
[EMAIL PROTECTED]
262-703-6125 __20060125_______________________This posting was submitted with HTML in it___