I just wondered about your background. I came into Remedy development with a history of developing in a range of languages (some VB, FoxPro, RPG, a bit of Java, etc), and for myself, the Admin course I went on (part 2) was a little basic, but I figure that it would make a very good foundation. After that course, any queries I had were answered by this list, its by far and away the best resource I've seen for any development system.
The only alternative I could figure would be if you had any other Remedy developers at your organisation who would be willing to pass on some of their skills. Regards Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios Sent: 08 September 2006 14:51 To: [email protected] Subject: Re: new remedy admin needs training advice (U) I've got some experience with HTML but not the others. To better give you all an idea of where i'm coming from. I came from a high-tempo helpdesk. i fixed hardware and troubleshot apps and did server maintenance and backups. i have no programming experience yet. Is this the way to go? C, VB, etc? Barber, Dave wrote: > > Have you had any background in any sort of application development - ie. > Anything like VB, C, or even HTML coding? > > Regards > > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios > Sent: 08 September 2006 14:43 > To: [email protected] > Subject: Re: new remedy admin needs training advice (U) > > unfortunately no. all my experience is all helpdesk and server > administration related. I've just started studying Oracle and i've dug > into the books that came with ARS but thats all i've got so far. > > Jason > NoSuch > > > Hennigan, Sandra H CTR OSD EOST wrote: >> >> UNCLASSIFIED >> >> Do you have any database or account management experience? >> >> Sandra Hennigan >> >> OSD Remedy Administrator >> Office # 703-602-2525 x251 >> CACI - Ever Vigilant(tm) >> >> Apparently, there is nothing that cannot happen today. Mark Twain >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios >> Sent: Wednesday, September 06, 2006 2:56 PM >> To: [email protected] >> Subject: new remedy admin needs training advice >> >> >> Hi all, >> >> I've recently been assigned the title of Remedy Administrator...the >> problem...i'm a Sys Admin with very little Remedy experience and my >> company won't be able to get me into training until january or so. >> >> My question is this. What should i be studying outside of the remedy >> manuals so i can become at least fairly proficient. I've managed to >> work out some basic things like CTI's, basic AL's and escalations, >> and > >> some basic CM and Helpdesk administration but its been very very slow. > >> What programs, languages, etc.. should i be focusing on? >> >> Any advice would be much appreciated. We're working on a Windows 2k3 >> platform with AR System 6.3 and Oracle 9i. >> >> V/R >> >> Jason >> NoSuchStudios >> >> -- >> View this message in context: >> http://www.nabble.com/new-remedy-admin-needs-training-advice-tf222892 >> 0 >> .h >> tml#a6177596 >> Sent from the ARS (Action Request System) forum at Nabble.com. >> >> _____________________________________________________________________ >> _ >> __ >> _______ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> >> _____________________________________________________________________ >> _ _________ UNSUBSCRIBE or access ARSlist Archives at >> http://www.wwrug.org >> >> > > -- > View this message in context: > http://www.nabble.com/Re%3A-new-remedy-admin-needs-training-advice-%28 > U% > 29-tf2235514.html#a6209165 > Sent from the ARS (Action Request System) forum at Nabble.com. > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > > -- View this message in context: http://www.nabble.com/Re%3A-new-remedy-admin-needs-training-advice-%28U% 29-tf2235514.html#a6209302 Sent from the ARS (Action Request System) forum at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
