Ditto.
We run HPOV for network management and ARS for data warehousing and
associated applications/process management. We also use Cisco Infocenter
(Micromuse's Netcool) with a bidirectional gateway to/from ARS for
automated trouble ticketing. HPOV is also integrated with Netcool, which
collects SNMP traps from routers and switches all over the USA.
It wouldn't occur to me to try to develop applications within HPOV, or to
look for HPOV-based OOB applications. Two different products.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Pierson, Shawn"
<[EMAIL PROTECTED] To: [email protected]
G.COM> cc:
Sent by: "Action Subject: Re: HP Openview/ARS
Request System
discussion
list(ARSList)"
<[EMAIL PROTECTED]
ORG>
09/13/2006 15:27
Please respond to
arslist
Lars,
It has been a few years since I've worked with Openview, but I have to say
that replacing ARS with Openview makes as much sense as replacing your car
with boat. They are two completely different tools for different tasks.
Openview is for system monitoring, ARS is a development platform. There is
certainly some overlap between the applications, but they serve two
different functions.
HP Openview's Asset management system is primitive compared to BMC's.
Openview as a monitoring tool competes with a few other BMC apps that are
not really based in ARS, such as the discovery tools and Control-M. It
sounds to me like your management don't really understand what they are
trying to do.
It is true that ARS is expensive, and that if you purchase the OOB apps it
becomes even more costly. However, I don't think either of those costs are
as high as it would be to code a similar system from scratch in C++ or even
ASP, and neither can be modified as fast as ARS. I don't know enough about
Openview currently to know if it has helpdesk functionality, but I would
think that the result is that you use C++ or Java to write your own apps
from scratch and integrate via an API with Openview and spend a long time
doing it.
Your best bet is to talk to the management and find out what their
requirements are, because I don't see how anyone could consider replacing
one piece of software with something completely irrelevant to it. If they
need system monitoring functionality, you can integrate Openview with
Remedy, or purchase the BMC tools.
Thanks,
Shawn Pierson
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, September 13, 2006 2:15 PM
To: [email protected]
Subject: HP Openview/ARS
Hello, I would like to get some comments upon this issue: Suppose the
Management make a decision because 'ARS is expensive' - replace the ars
system with HP Openview. My thougts are:
Is there an Admin tool for HP Openview which can be compared with ars, make
changes fast, safe and even in production?
How will the migration be done and what will it cost ... We can't loose all
reqeusts. A lot of data must to be transfered to the new system in a new
datastructure.
Suppose 700 active users, If every user needs 8 h time to learn a new
system, this means 5600 h, and 8 h is at a low estimate I think.
Is ars expensive? Maybe licenses, but is development expensive? Some
skilled ars devlelopers can implement a lot with only 100 hrs of work. The
same with Openview? Our system has always been changing rapidly, new
conditions every year, not a problem, just make a new release of the
application with max 15 hrs of migration. Easy to make a new release of an
Openview application with new code?
I guess that another platform maybe is less expensive in one way, but add
all costs for changing, I'm not sure it in the end will save money for the
company.
And, I don't even know how to compare ars with HP Openview, I've never seen
the application.
And, add hrs to implement all processes/routines into another system.
Why Open view? Because it's used in another country with is going to be
integrated in our company. (They use an home-built ars system too for some
modules)
Maybe Integration is the best solution, we run ars and they run openview,
just build an IF between those two systems intead of replacing one?
L ars Pettersson
Vattenfall Business Services Nordic AB
Action Request System Engineer (Tabasco)
S-461 88 Trollhättan
Sweden
Phone +46 520 888 35 Mobil +46 70 608 99 95
e-mail: [EMAIL PROTECTED]
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